Batch 8 Guild

I also ordered the base i5 without storage, RAM or power adaptor and am still on stage 4.

I ordered a i7 (SSD & RAM included) with power adapter and am on stage 2. (Germany, order date: 2nd January).

@funky I ordered i5 (SSD & RAM included) with power adapter and I am also on stage 2, UK, order date 1st Jan. Perhaps they are sending them out in terms of who ordered first, as I’ve seen a lot of stage 4 and 5s who ordered in mid-December.

Doubt it, given that I ordered pretty much the day it was available.

Yeah, same. I ordered at Dec 16. the day I got notified that preorder is available in Germany. Still on stage 2: DIY with storage, ram and power adapter. And of course the British layout I ordered… :sweat_smile:

Crossing my fingers for everyone in Europe to receive their deliveries very soon and in good shape! It is a bit sad to see though that of all the shipping service providers they chose DPD, which here in Germany (where they’re based) is one of the less reliable ones (and one of those paying and treating their employees not so well). Seems consistent with the choice of FedEx for US/Canada which apparently hasn’t received much applause here on the forum either. I hope that once order volume increases and sales channels become more sophisticated, Framework will be able to rethink and adjust their choices (or offer alternatives).

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I always find FedEx to operate amazing in Australia, I have had delays with them but tend to be customs related. The delivery guys are always nice. The shipping company that I have found to be the best is UPS.

There’s a difference between FedEx (Ground) in the US for residential deliveries and the internationally operating FedEx Express, as the latter is mainly used for B2B express shipments so the service quality between these two is a lot different. My experience with FedEx Express here in Germany has always been excellent, while what Framework is using for US deliveries is FedEx Ground and that’s the one many people seem not so happy with.

Interesting, DPD are one of the most reliable couriers in the UK. FedEx are generally excellent too, although they weren’t great around Christmas.

I suppose the UK is unique in its expectations though. Next day delivery, including weekends, is pretty standard here and most people generally don’t expect to pay for it!

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That’s also been my experience with DPD in the UK

No idea either way how DPD UK treats their employees.

Look guys…as long as they don’t use Hermes!

A friend of mine worked for them during Lockdown due to his job vanishing and he was amazed any parcels get delivered by them.

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hermes, messenger of the gods… and the king of thieves.

Yodel are bad too.

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Did yours arrive today as planned?

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Oh thank goodness yes!

in fairness, they do deliver most of the parcels that get into their system. They just don’t necessarily deliver them to anywhere near the address they were meant to be delivered to, or if they do make it to the correct address, they don’t necessarily deliver it to somewhere safe at the address…

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Am I the only person that’s actually had quite a good experience with Hermes over the last few years? :sweat_smile:
Either way, lately DPD have been quite good for me in the UK too!

No, in my new home the Hermes driver who is the regular on the route is actually quite nice and reasonably good.

The trouble is that the quality of service is crazily variable and Hermes have a general attitude of not particularly caring about it.

Generally people blame the drivers, but really from what I can tell it’s a corporate attitude of incentivising quantity over quality. Barely a week goes by around here without somebody posting the picture of their “delivery” to ask who’s doorstep their parcel has been left on!

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From the German side of things I also never had problems with DPD. Much worse examples are Hermes as mentioned above and GLS…

To add my two cents to this: I have developed a very intense (and I think reasonable) hatred for UPS in Germany. I don’t think they ever successfully delivered something to me (if you don’t count dropping it off at a business one km away from me without ever ringing).

They once even told me they had dropped it off at a business five km away from me and that I had to pay import VAT fees to pick it up, even though a) the package should have been VAT free and b) it wasn’t even at that place. Luckily the company that sent it to me reimbursed me, but the UPS customer service hotline is something so unhelpful and evil by design I will never forget nor forgive it. I’m sure that I spent almost as much money on phone calls as I did on VAT.

DPD on the other hand is acceptable to me, even though I recall screaming at their tracking site in anger after their driver seemingly decided that he was done for the day one stop away from me. Unlucky I guess, and I try not to be angry with the poor people working for them.

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You guessed it, it did not… :grimacing:
But Saturday delivery is always a bit tricky in France, more than other countries at least.

I will wait and see what happens tomorrow, as the tracking has not been updated since Friday.
Information still very vague on where the shipment is, since then.

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Same over here, I hope to get new info tomorrow. Last update was from Taipei, I set an email alert with aftership and still check the tracking site every hour. Next step: tracking Lenton Group flights, apparently that’s the company DPD uses for air freight :stuck_out_tongue_winking_eye:

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