As the title suggests, I’m looking to buy a keyboard cover without the… well, keyboard. Just the aluminum top plate thing.
I uh, dropped a heavy set of keys on my laptop like a moron and there are a couple of annoying gouges in the metal just east of the trackpad.
Under Keyboards in the Framework Marketplace there are replacement top covers:
Whether you can get one without a keyboard already in it, is something you will need to contact support about.
I totally understand why you are looking to get a new top cover though. It would drive me nuts as well.
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Hi - I’m in the UK…this link (and evert other Marketplace link I’ve found) takes me to the main website to choose a laptop…it seems like the Marketplace doesn’t exist, is it not visible to UK users yet?
I’m after a UK keyboard as soon as they are available please…
Thanks, Nick
Nick_Warren:
Hi - I’m in the UK…this link (and evert other Marketplace link I’ve found) takes me to the main website to choose a laptop…it seems like the Marketplace doesn’t exist, is it not visible to UK users yet?
I’m after a UK keyboard as soon as they are available please…
Thanks, Nick
The marketplace has not launched in the UK yet. We do not have a date, only “soon”.
But try raising a support ticket. Others in Europe in need of replacement parts have done so and have been helped.
Thanks for the response - I raised a ticket several weeks ago and was told to wait. No offer of help.
A_A
April 8, 2022, 5:14pm
7
Not taking “You can’t buy it yet” as an answer? Feeling entitled?
Put it this way: What form of help are you expecting when you can’t buy it yet is laid out in front of you?
It’s like regional movie releases: If it’s not released in cinemas in the UK, what do you expect?
N_A - Thanks for the constructive and helpful response.
A_A
April 8, 2022, 5:30pm
9
Don’t mention it. The entitled few rarely are self-aware. It’s always want / demand, without understanding what it is that they’re actually asking of the other side.
Prefer softcover rather than hard cover for the keyboard in Framework Laptop 13.