Located in France, we are following closely Framework’s recent arrival in Europe. I work for a tech company with a huge focus on social and environmental concerns. Until now, we provided our workers a few different brands of laptops, but nothing close to what Framework is.
We start to feel like partnering with Framework for our workers laptops would be a great deal in almost every possible way.
For now, preorders and shipping to France seems to be limited to individual orders. We are expecting to hit 200 workers at some point in mid-2022, and even if we do not plan to renew the whole IT fleet overnight, the current sales options are obviously not suitable to our use case.
Do Framework has any plan regarding entreprise sales ? Is this a kind of business Framework is interested in providing ? Or, on the contrary, is this a market Framework is willing to avoid in order to focus on general public sales ?
If you haven’t already, I would send a message to support. Framework has not announced anything about enterprise sales publicly, but they may be willing to work with your company privately, or be able to give you a better idea of when they could offer those services.
We added a category to the support request form around volume ordering. We don’t have a formal volume or business ordering or support program at the moment, but we are very interested in hearing about business needs to inform what we develop around this. We’re also supporting a small number of business pilots of Framework Laptops with businesses who are comfortable with working with shipping and support that is still consumer-oriented. Very recently, we’ve also added some back end support for payment methods used by businesses for these pilot customers.
In general though, our ask for businesses in the near term is:
Pick up one or two Framework Laptops through the normal consumer ordering flow first to make sure it works well for your company’s needs (and we hope it does!)
Send a message through the support form and we’ll work with you to see if it makes sense to participate in the pilot.
Thanks for your answers ! I’ll forward this to the decision makers, and we’ll get back to you when ready. On a personnal stand point, looking forward to it !
Pick up one or two Framework Laptops through the normal consumer ordering flow first to make sure it works well for your company’s needs (and we hope it does!)
Done that. But our accounting team wants an invoice. Support just says “no invoice, sorry, you’ll have to send it back!”