I (also from Germany) got a copy of the invoice on the outside of the package and requested it from Framework support AFTER purchasing it. I guess you’ll have to pay for it yourself and later give your employer the invoice.
I don’t think Framework are selling in Germany, they are selling to poeple in Germany via couriers, so not illegal etc.
Whatever taxes are due are paid by you via the courier who are paid by Framework.
So an invoice for the basic cost and a courier invoice for the taxes paid would be usefull, but I image there will be discepancies so the couriers are not transparent about how much of the money they pay in taxes and how much they pocket.
Sadly the courier doesn’t provide all the info, they do it behind closed doors.
For instance the cost will be the same no matter the courier fees. They take not just a fee for carriage but for arranging VAT and TAX payments on Frameworks behalf.
How much of the cost goes to Framework, how much to Taxes etc. and how much the couriers is not known and would be different for the price of each item, the destination and the courier. Hence Framework just use a simple number no matter the currency, dollars, pounds, euros, irrespective of Taxes, location or courier.
It’s a new business and that just makes less work for Framework.
Yes that was my view given past posts. Maybe it is dependent upon delivery location. It maybe worth ‘confronting’ them with the post above ??? I note @Vincent_Bernat only joined the forum a day ago ~ could Framework have updated their abilities
Thank you for your inquiry and we are more than happy to assist you.
As we are focused on consumer retail sales and have not launched a business or B2B support as of yet, we typically only offer the receipt of purchase as sent via the shipping confirmation email. That said, what we can do is create a manual invoice from the information that we will gather from the order. You just need to contact us back once the final payment has been captured for us to manually create an invoice. Please find the sample manual created invoice attached (Billing and Shipping address will be captured wherever exact information will be provided when processing the order Including the Company name if applicable, VAT included).
When i asked again and linked this thread i got this;
As we are focused on consumer retail sales and have not launched business or B2B support as of yet. Once the final payment is captured and the order shipped, our customers can contact us for an Invoice. Please note that what we will be generating is not a real invoice but a document showing the total VAT paid.