It is quite simple. FedEx has not lived up to expectations. Personally I’ve had 2 instances where delivery was not made properly. Once they left my laptop on the front stoop outside my building. Second time they said nobody was home, didn’t leave a sticky or SMS me. Have to waste a second day tomorrow to see when (or if ) they get around to delivery or say I’m not around (once again).
We should have choices. FedEx OR USPS OR UPS. Just sayin’