FedEx is screwing around again.
I signed up yesterday Aug 31st for their status updates on my delivery as soon as I got the tracking number…
It took till today at 11:08am Sept 1st to get the SMS message asking me to confirm that I wanted status updates. Any IT professional knows that is not a real time process for them. They must be batch processing still. Is this the 90’s?
AND they now say that the package left their hub and is in transit… To be delivered by the end of the day on the 7th… For their “2 day” delivery service. Do the math… That’s 4 business days.
What the heck is going on with them… And why do companies still put up with this. Literally every delivery I am forced to get via FedEx is screwed up, LATE and often damaged… After sitting in one spot in their system for days.
Framework might be stuck with them because they are used by the contractor who is doing the warehousing, but I hope they look at another service at least for in the US and Canada in the future. Anyone Paying for 2 day and getting 4+ day delivery is not a good thing.
I’m pissed off, not at Framework, but getting screwed over again by FedEx bad service.
UPS has been working hard to build up their system and hubs… While FedEx is deteriorating rapidly.