Framework 13 amd crashing while gaming

@ Elliot, I assume by ‘bay’ you mean how I am connecting the rx7600 pciex16 to my computer. The path is rx7600 GPU onto a adt-link k43sg which outputs to a nvme card ( I am having to daisy chain this to a usb4 rated nvme enclosure as the framework mianboard only has 1 nvme slot and it is occupied by the ssd with my OS on it). In hindsight I should have bought the ut3g. The bay has the option for lower powered GPUs to be powered by the bay but given the power requirements of a rx7600 I am powering the RX7600 directly from the 550w atx psu (using an 8 pin connector). the k43sg itself gets power from a second power line of the same atx 550w psu. I could double check but I think when I used one of the power meters on the connect between the mainboard and the external GPU (specifically it was the connection to the nvme enclosure) it measured about 3w (I don’t think my power meter can sense direction so I am guessing that was pulling power from the mainboard).

Update: as I had some time to do some more testing. By going into device manager an disabling the integrated GPU (AMD 760m) so that only my eGPU AMD rx7600 is enabled I am able to get slightly better performance but a crash still occurs. Note that the way I am testing is with a game called “Dakar desert rally” as it seem to to be fairly constant in it’s crashing of my system ( it always happens in the fist tutorial stage and I can easily tell when performance is a bit better because I get further on the course). additionally if i drop the resolution to 18 from 1440 the games worked significantly longer but did eventually crash

I would still keep the iGPU enabled just in case you need to power it on without the dGPU because there wouldn’t be a GPU for Windows to use if you were running it.

Can you try to check Event Viewer in windows to see if it caught any errors?

I’m suspecting that the NVMe to USB 4 enclosure you have might be the issue. Do you have any details on the model number of the enclosure or what chip it is using?

below is the enclosure I am using

https://www.amazon.com/gp/product/B0CR3PY8YL/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

I can force a few more crashes and recheck for events but have not been seeing any logs in the past ( usually I will just see the errors as it start back up lik 'system restarted from unexpected shutdown")

Does the enclosure get very hot when running? After doing some research it seems like a pretty good quality enclosure except for the fact that it gets very hot.
(source:https://www.reddit.com/r/UsbCHardware/comments/1ea60n9/nvme_or_not_to_nvme_is_the_question_enclosures/)

Also the controller used in the enclosure seems to be rated mainly for NVMe SSDs although I’m not sure what effect that would have. A reddit post says that the controller used in the enclosure is the ASM2464. Although doing some research shows that there are two revisions of the controller. One seems to be designed mainly for storage devices (ASM2464PD) while the other one is designed for both storage devices and other PCIe components (ASM2464PDX). The PDX model allows for an external PD controller although not sure what it effect it could have.

@ Elliot, thank you for the research into this…a heat issue at the nvme enclosure seems very plausible.I managed to force a shutdown and immediately checked the temp with my heat gun (showed 33 to 37C). I am unsure if this is hot enough to be considered an issue. I also looked at the event log and saw “critical: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly”. if possible I would like to confirm that the enclosure heat is the issue before dishing out $110 for a ut3g that would eliminate the enclosure in the system altogether.

I can’t confirm this but 37C seems alright to me. If it has a crash log, then install WinDbg from the Microsoft store and try to get it to read the crash log.

I had some critical errors before on another device and using WinDbg helped me trace it down to a memory issue and it no longer occurred after swapping out my memory sticks. If you want, you can either post the output from WinDbg here on the forum, or do some research online yourself.

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unfortunately there are no real logs beyond the one above but that is clearly created after the system has already restarted, not when it crashes. as I wrote this my system crashesdin the manor it does when gaming. this is the first time it has ever done this without a game running. nvme enclosure as the connection was about 40c.

Do you have any kind of heatsink that you could put on the enclosure to cool it down? Try keeping it cool and seeing if the crash behavior still occurs.

I dont really have any kind of hea sink that would work for this because of the way the connect is made at the eng of the k43Asg (see pic).

As much as I wanted to wait, I did pull the trigger on getting the ut3g. interestingly the aliexpress seller had two versions, 1 with ASM2464PD and 1 with ASM2464PDX. I ordered the latter and is should be here between 10/7 and 10/12. Once I get that in I can do some testing to see if the issue is fixed. What I am now expecting is the issue is that the k43sg is designed to deliver 64Gbps whereas the enclosure was only designed for 40Gbps and is heating up then crashing to prevent damage.

Know anyone interested in a k43sg for sale??

Hopefully this resolves your issue. If any further issues pop up, feel free to respond to this post or make a new one.

good news…the ut3g came in early…the bad news…after a day of testing, it has the same limitations of the k43sg+ssd enclosure. Although the ut3g setup is a little less complex (one less power cable needed for the GPU adapter and just usbc to usbc from the adapter to the computer) the performance of the GPU is no better and crashes still occur (definitely not worth the $120 so will likely return)

since I have 90 days to return I am thinking it may be good to test with this setup (as it has fewer parts) and if/once successful try to repeat it with the more complex k43sg set up.

at this point the issue is clearly not with the ssd enclosure (as it is no even in use and the system is still crashing).

any thought on the next places to check?

Is it still the same hard crashing or a BSOD now? Also if you had the time, could you attempt to swap it out into the FW 13 and plug in the battery to see if the laptop still crashes when running the same workload? If it doesn’t crash with the battery but does without it, that likely will indicate a power issue. Otherwise, the issue might lie in another component.

Have you memtest86+ the memory? maybe you have a flakey RAM sodimm.

@ Elliot_Lu The crashes are the same…black screen to immediate shutdown and restart. There is no laptop to switch to. I purchased the mainboard and components individually and set them up in the cooler master case.

@Yan-Fa_Li I don’t think memtest86+ works on windows 11

@Michael_Perrotta it’s bootable from a USB drive. Download the iso and flash it using your favorite tool, rufus or balena etcher, and then use the bios to pick which drive to boot from. Let it run for a couple of passes and see if the memory is good.

for shiggles I tired some new configs of my system with the ut3g. In the past I connect the ut3g to the pc(top right port), and connected 2 display ports for the two monitors (to the back of the GPU). For testing I have been trying to play Dakar Desert Rally as it was the fasted game to crash for me and is fairly consistent. All testing was with game graphics on low and 720p. Under the above conditions it takes about 6 minutes to crash. But if I only have 1 display connected (1 display port or even 1 hdmi) it will take closer to 10 minutes to crash. More amazingly, if i connect the ut3g to the top right of the pc and 1 monitor to the topleft of the pc I get almost about 20 minutes before a crash.

@ Yan-Fa_Li I was able to do a ram test which seemed to pass on all tests( see below)

i did not get a pic of the screen that stated 13 tests 0 errors but I would think this rules out any errors on the ram side

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That’s great to hear. One less thing to worry about.

Have you tried swapping the USB4 cables? I assume they are good quality ones rated for 40gbps? Also dumb idea, but what if you point a desk fan at the fw13 while running your test.