I have an AMD mainboad (with EVO 990 ssd and 16GB ram) In a cooler Master case. The system seems to crash (that is the computer powers off instantly and restarts) quite often when I am gaming (BG3 or fortnite). This is with an external gpu (egpu,specifically the RX 7600) using a k43sg to a USB 4. SSD enclosure to thunderbolt 4 (USB 4). I have two separate power supplies (a 100w for the mainboard and a 550w atx for the egpu). So far I have not been able to find a specific issue that would be causing these crashes such as overly hot operation.
I have set the maximum CPU usage on Windows 11 to 65% and this seems to reduce the frequency of crashes but not fix the issue entirely. Novabench also seems to believe my CPU is under performing a bit but will not tell me more unless I pay for their service. I currently have two 32 inch monitors that are 1440 but i have my games set to 1080p.
Can anyone provide any input on how to best stress test or diagnose my system in order to find out why my system is crashing and how I might fix that. Not sure that this helps, but for some reason leveling up in baldurâs gate 3 is a common point of crash.
1 Like
You should try to check if the 100W power supply is actually supplying the right wattage. Some chargers tend to be finicky when it comes to USB PD with the Framework Laptops. If possible, try using the first party FW 65W Charger. It might be that your system is drawing too much power for the power supply to handle. Canât say for certain though.
what would be the best way to do this??? perhaps a kill a watt power monitor?
You can also purchase one that plugs into the wall outlet if you donât want to just be able to measure the wattage from usb devices. That one measure how much wattage the charger draws from the power outlet.
Something like this: https://www.amazon.com/Electricity-Monitor-Voltage-Overload-Protection/dp/B07DPJ3RGB
It may mot have the greatest accuracy though, due to efficiency losses from the charger.
got a wattage tester that tests right at the usbc connection in the lower right of the cooler master case, in the one crash I have had it was at ~28w. max pull i have seen is 38w
Do you know if the computer crashes when you are opening an app or having a sudden power spike?
Also when you experience a crash is it sudden where the computer just blanks out and restarts, or do you get a BSOD? If it is blanking out, it is likely either power or a hardware issue, otherwise, if you get error codes it is likely a software issue.
Iâm not sure if HWiNFO has this feature but you could try logging the total system power draw while monitoring how much power is being received from the power supply. This way, you might be able to see if the power is spiking whenever your system crashes.
@ Elliot. I do not think it is related to any application opening but I experience it while mid game in fortnite or BG3.
thus far I have not seen a power spike but I have only crashed once since getting the power monitors (my order came with a seat of 2).
when crash occurs it goes straight to black. the monitors that are connected through my egpu go black as well as my screen connected through usbc. the usbc screen will then immediately start back up as if i had restarted the computer. when I look at the event viewer after a crash there are some warnings about startup like no secure boot and no fingerprint reader but nothing about the crash itself other than âcomputer started after an unexpected shut downâ.
looking at HWinfo the is a Core+Soc+SR power described as "sum of the powers consumed by the core, soc, and SR domian provided via voltage regulator telemetry. I imagine this is the monitor I want to use but am not sure how/if i can create a monitor for it.
I believe there is are a few buttons on the bottom of the sensors list in HWiNFO. One of them should say start logging. I donât know whether or not the log will preserve itself in a crash though because it is still being written to. This does seem to be a power issue as it immediately blanks out.
I managed to get logging going and it seems to save the files apon crash. i did two gaming season that made the system crash ( just to see if result were similar) the first crash was at ~3:07 and the 2nd was at ~3:34. I am not really 100% sure what all I am reading here but the
column that seemed like it could show an issue is the "total Board power(TBP)[W] ". if this is a reading of what the mainboard is attempting to pull from itâs power supply the reading of 110w and 135 w are well above what the anker power supply 100w can provide.
by any chance can you confirm what this column is measuring?
Unfortunately, my Framework is at the Repair Center right now, but I have heard that HWiNFO can be somewhat faulty on some Framework models leading to very incorrect power or temperature measurement.
Iâm not sure if OpenHardwareMonitor has logging functions, but that is the sensor monitoring software that Framework officially recommends. I definitely do no think that the power levels should be exceeding 100W. 100W is the level of power for gaming laptop dGPUs which definitely isnât what is in the Framework 13.
Do you have any other chargers that you could test with? Anker chargers sometimes do not play nicely with Frameworks.
Itâs pulling from the power supply AND the battery.
Think about it: FL13 comes with a 60W power supplyâŚand yet, the CPU alone can pull more than 60w (while you still have the display, SSD, memoryâŚetc all powered.
Youâll also notice that the battery will momentarily enter into a discharging state.
He is currently using it in a Cooler Master Case. The battery is not connected so it will have to draw all power from the power supply.
AhâŚthat is indeed very strange then.
Which is why I think HWiNFO is reporting something wrong. Especially with the total graphics power being 100W and maximum graphics power at double that.
first let me provide a pic of the setup.
notice the 550w atx power supply on the left (it is supplying power to the RX7600 graphics card and to the k43sg that the GPU is mounted to) this is then plugged into the top right usbc of the framework mainboard. the bottom right usbc has a 100w laptop charger connected to it.
I donât actually know what the difference between âtotal board powerâ and âtotal graphics powerâ is within the HWiNFO log is.
i hat not thought to use a power monitor on the eGPU until this morning⌠having forced a few more crashesâŚthe power at the top right usbc (power to/from the eGPU) is about 3.5w
I forgot that there was a dGPU. Then the total graphics power should make sense. The total graphics power is the power being used up by the dGPU and total board power is the sum of CPU power, total GPU power, etc.
Can you try running it without the dGPU to see whether or not it continues to crash?
Thanks for clarifying. the TBP-TGP is about between 20 and 35w which makes more sense for the power for the main boardâŚas far as running without the graphics card. I could not make the computer crash (which is great) but the game now looks like it is being payed on an n64 and the game lags a lot.
Does the eGPU bay you use do power delivery? If it does, it might be possible that the computer was drawing power from the eGPU bay rather than the 100W Anker charger.
