Thanks for the tip, but these PSUs don’t fit the 16.
The driver update did not update the drivers. It only fixed an install problem that was introduced by a recent Microsoft service pack. I.e. fixing a bug that prevented driver install.
USB PD requires signaling that will not be present on a DC barrel connector. DC barrel connectors are only capable of carrying DC + and -. You cannot adapt a DC barrel connector to USB PD.
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As far as I’m aware, there are no 240W USB-C PD PSU’s available yet. I imagine if there were, the forums here would’ve been bombarded with posts.
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There has been one 240w power supply released, but it is currently mainly used for evaluation purposes. It isn’t sold to the general public, and I believe inquiries need to be made to get one.
Here’s the link for more information.
There has been a link to a digikey listing of a DELTA brand charger: Framework 16 Charging Efficiency-60W/100W/140W/240W - #23 by Gmanny
Manufacturer’s product page: Power and System - ADP-240KB B - Delta
Looks like it’ll be available for shipping from DigiKey mid-December 2024. I don’t need it, as I don’t have the dGPU. For me, even the 180W adapter is oversized. The USB dock with 100W PD is all I need.
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Whole lot of patronizing replies in this thread.
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It’s predictable though… I’m a big fan of the coarse angry rant genre, myself. I always feel a touch let down that the culture isn’t more receptive to the format.
I’m happy with my FW16, but that could easily be because I don’t have the time to use it with enough care and attention to notice the problems. The thread title made me chuckle.
but look at those 32 week “lead times”
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So eloquently put. It’s not the “deal with it or gtfo” crowd that’s gonna keep any company in check.
I don’t agree with you here. I have had multiple interactions with Support when I ran into issues, and spoke up when the initial run of the 16" was delayed yet again - macropad, then the clear keyboard, for example, and was rewarded with numerous reddit downvotes. So it goes.
I just don’t see much purpose in figuratively stamping one’s feet and having an internet tantrum. Either work constructively - which can involve being blunt and pointed - to get things to a point at which one is satisfied, or change your path. Yelling at the clouds isn’t productive. It doesn’t seem to be worth it to put up with all of the grief, rather than changing direction and being happy.
So while it is not “deal with it or gtfo”, it is “do your research, know what you are getting into, and if it is not a good fit, don’t do it in the first place, or if you did, assess if it remains a good fit or if changing course would be better.” That’s not as nicely encapsulated, but it’s a better representation of my point.
Have a good day.
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Thank you!
I definitely agree on the being constructive part! Problem is, the constructive behavior is to contact support and work through the issues with them, but what if the support experience then disappoints? I disagree that one should then silently accept their fate and move on - the “changing course” part. Sure, take care of yourself so that you can still do what you need to do with a different laptop or whatever, but also make your experience known. Otherwise how people after you will even know what they are getting into? How one part of the company will know what the other is doing?
Wish you, and everyone really, a good day as well!
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Fair points. One should speak up if the experience is not ideal. I had to do so via social media for an issue with a laptop from a different manufacturer, after previously having been stonewalled. In general politely but firmly insisting that an issue be escalated has worked well for me. I have been fortunate in that I have had very good experiences with Framework Support on the various occasions that I have had to engage them, but I do see where others have not, such as having laptops at service centers for months. That’s not a good outcome for anyone.
To recap - yes, people should make their issues known. Eventually it might get to the point of being healthier to note the issues, cut losses, and move forward.
Thanks for the interesting and polite exchange!
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Nice! And I’ve also been very fortunate to have my FW16 be very good to me, and everything I hoped Framework would deliver, without problems.
So much so that I’m so pumped to recommend Framework to every friend, family member, my employer, etc. Then I read detailed, factual documentations of some of the support experiences on here, and suddenly I feel like I shouldn’t recommend it to people cause it would be quite awkward if they trust me and then get an unlucky unit or place in a ticket queue.
And if I explain to them the reality that we see, that maybe there’s a 0.01% chance you’ll have to battle the support or just return the lemon if you get one, suddenly it doesn’t really sound like the nicest product to get, especially for the money it commands.
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I am not sure that I would recommend it to someone who was not comfortable tinkering with things. I did get one for my wife, but then I got the “I don’t want to marry no okie from Muskogee, I want to marry a pilot…” oh, wait, wrong context…she was more comfortable on a mac. So, I wound up with a backup 13" to go with mine. Convenient for tinkering - see above.
The company is having growing pains. My machines have been solid enough and I am comfortable enough hacking on them that I personally would be comfortable using one as my primary work machine, although none of them is. Each individual has to decide if they are comfortable with that. Like you, if I recommend them, I am clear about what an individual might expect. I’ve run into issues with machines from all sorts of manufacturers, so its not that. But something like Applecare or on-site support isn’t an option, and people need to make sure they are ok with that.
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Good points, thank you very much for your time! I feel something changing in my head, but I need to give it time to process 
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It has a good cooling system, the problem is that it does not allow the fan cords to be operated freely and the one that comes by default is very aggressive.
The fans lower their noise if you limit the processor to 99 percent within the power options or put the economy mode on. The problem is that all gaming equipment makes a lot of noise without these options, which makes it the same as a framework.
Although with a customized fan curve it would be easily solvable.
As for the support, it is good support, which responds to the user but the procedures are tedious.
On the other hand, I don’t like the title of the post although I recognize that the framework does not seem to be very communicative regarding community requests. It also limits the fps to 60 fps. I still don’t understand how these problems are common to gaming teams and the framework team doesn’t appear to give these advice.
As for the charger, playing 2k and 60 fps you shouldn’t have a problem but with everything at maximum it is normal to have problems because with my Asus and xmg I got the same problems with battery charging when playing at maximum.
Thank you all for your comments. Perhaps for many people all my problems with the laptop are just trifles, but when you pay that kind of money for a laptop, you want quality and support standards in terms of bios and driver updates, not searching for working drivers and how to install them and from what angle. And the poor bios settings are annoying, as for a laptop for such a price. If you buy a good device, you want adequate quality.
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First of all, I don’t think calling something shit is “correct.” The engineering work done by the framework team is very good.
Secondly, I have to agree with you on some things and add:
-It is true that the drivers/bios issue is not up to what is expected in a device of this price.
-Although the support is good, it cannot be denied that it is tedious and there are some indefensible cases such as a computer being in firm for a month.
-The quality of the equipment is far from premium. The magnesium base scratches easily, and that is not the fault of the “innovation” as it does not happen in other older and less expensive equipment.
-The community’s requests are not listened to, even many of the errors highlighted by streamers or youtubers on networks have not been corrected yet.
As you can see, there are many things that could be improved but I don’t think calling it shit is the right thing to do since there is a very important engineering work and that has to be respected.
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The term “shit” was in the topic to draw attention to the problems, but not everyone understood, unfortunately.
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I know, however, if the framework team has hardly paid attention to the criticism in the reviews, it will not do so with the users either.
They did an incredible job with framework 13 but I have the feeling that with framework 16 they are outdone and it raises a lot of doubts in my mind if we will see software and especially new hardware for framework 16.
What’s more, I think it’s more likely that we won’t see any more framework 16 updates, but they didn’t commit to anything either.