It looks like my mainboard has been fried because my laptop didn’t suspend when I closed it and I put it in a backpack. I’m running Ubuntu linux.
I’ve been having this problem for a while, I raised in on these forums two years ago.
I’m mostly posting this as a warning to others. Even though I was aware of the problem it’s still difficult to remember to manually shut down the laptop every time, and sooner or later something like this would happen.
I’m also a little surprised that the laptop doesn’t have some kind of failsafe that powers off in the event of overheating.
I’ve ordered a replacement mainboard but I’m worried that this will happen again.
When I try to boot into Ubuntu I get “Unexpected number of charge port count” and then booting appears to freeze, there is no more console output after that line.
I’m not sure what you mean by “post code” but I don’t think I got any.
I should add that I’m still discussing this with Framework Support, and they’ve been quite helpful, it’s still possible they’ll find a cheaper fix but I’m not optimistic at this point.
By post codes I mean the led blinks on the side. They should indicate if there is some sort of problem. Are you able to get into the bios, and are you able to boot from a live usb or live image using ventoy, for example?
Yeah that warning is “normal” and common, so it shows that you are posting properly. Like @lbkNhubert said I’d recommend booting a live distro, to make sure your install hasn’t killed itself.
One should always shut down laptops before putting them in any enclosed spaces. That error message seems like an operating system or drive corruption issue, not hardware.