Hey, tbh i have been very disappointed with my support experience. I wrote back and forth with FW, did all kinds of tests and also suggested trying to swap the mainboard. I can tell u, as long as u are polite in ur mails they just dont care. Only after answering three times in a pissed off tone, the got me to escalation support. I dont like writing that way, but I found myself researching other laptops, because i was so frustrated.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Framework 13 AMD crashing on different OSs | 28 | 1971 | November 18, 2024 | |
| Another RAM issue FW13 7840U | 19 | 607 | December 1, 2024 | |
| Fw 13 randomly restarting | 6 | 307 | August 13, 2024 | |
| A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event | 18 | 13507 | March 3, 2022 | |
| [RESPONDED] FW13AMD + Manjaro - Frequent boot hanging: How to debug? | 3 | 409 | December 4, 2023 |