Yeah, looks like nobody’s had any luck yet. The only thread I saw with a similar situation where things actually got solved was someone getting a replacement cable from support before their warranty went up (they were in a European country and thus had a 2 year warranty, not 1 year like us poor Americans haha).
I’m just hoping the more people chime in here and contact support when issues arise, maybe this can get some changes rolling so we can at least buy a $10-$20 cable on the marketplace instead of a whole new top case assembly. I’ve already seen a couple other people complain about this, so this doesn’t seem too uncommon or caused by misuse.[1, 2]