Internal USB device produce a lot of errors and warnings in journal

[Frere_Jacques]

Which Linux distro are you using?
Arch
Which release version?
(if rolling release without a release version, skip this question)

(If rolling release, last date updated?)
Yesterday
Which kernel are you using?
6.15.3
Which BIOS version are you using?
Release
Which Framework Laptop 13 model are you using? (AMD Ryzen™ AI 300 Series, AMD Ryzen™ 7040 Series, Intel® Core™ Ultra Series 1, 13th Gen Intel® Core™ , 12th Gen Intel® Core™, 11th Gen Intel® Core™)
Ryzen AI 300

I have a lot of messages about failedpower state transition in my journal.

I also asked in arch forum for help:

xhci_hcd messages in journal / Newbie Corner / Arch Linux Forums

But maybe someone knowing this laptop knows what propably internal device is connected to 3-5.

First it was only

kernel: xhci_hcd 0000:c3:00.0: Refused to change power state from D0 to D3hot

After installing the upd72020x-fw fiemware there are a lot more.

Jun 23 22:38:28 rahmen kernel: usb 3-5: device descriptor read/64, error -110
Jun 23 22:38:22 rahmen kernel: usb 3-5: new high-speed USB device number 19 using xhci_hcd
Jun 23 22:38:22 rahmen kernel: xhci_hcd 0000:c3:00.0: Refused to change power state from D0 to D3hot
Jun 23 22:38:21 rahmen kernel: usb usb3-port5: unable to enumerate USB device
Jun 23 22:38:21 rahmen kernel: usb 3-5: device not accepting address 18, error -62
Jun 23 22:38:21 rahmen kernel: xhci_hcd 0000:c3:00.0: Timeout while waiting for setup device command
Jun 23 22:38:15 rahmen kernel: xhci_hcd 0000:c3:00.0: Timeout while waiting for setup device command
Jun 23 22:38:10 rahmen kernel: usb 3-5: new high-speed USB device number 18 using xhci_hcd
Jun 23 22:38:10 rahmen kernel: usb 3-5: device not accepting address 17, error -62
Jun 23 22:38:10 rahmen kernel: xhci_hcd 0000:c3:00.0: Timeout while waiting for setup device command
Jun 23 22:38:04 rahmen kernel: xhci_hcd 0000:c3:00.0: Timeout while waiting for setup device command
Jun 23 22:37:59 rahmen kernel: usb 3-5: new high-speed USB device number 17 using xhci_hcd
Jun 23 22:37:58 rahmen kernel: usb usb3-port5: attempt power cycle
Jun 23 22:37:57 rahmen kernel: usb 3-5: device descriptor read/64, error -110
Jun 23 22:37:42 rahmen kernel: usb 3-5: device descriptor read/64, error -110
Jun 23 22:37:36 rahmen kernel: usb 3-5: new high-speed USB device number 16 using xhci_hcd
Jun 23 22:37:36 rahmen kernel: usb 3-5: device descriptor read/64, error -110
Jun 23 22:37:20 rahmen kernel: usb 3-5: device descriptor read/64, error -110
Jun 23 22:37:15 rahmen kernel: usb 3-5: new high-speed USB device number 15 using xhci_hcd
Jun 23 22:37:13 rahmen kernel: usb usb3-port5: unable to enumerate USB device
Jun 23 22:37:13 rahmen kernel: usb 3-5: device not accepting address 14, error -62

I have in the bays in the back two usb-c cards. In the front left USB-A and in the front right an SD-Card reader which is empty.

[Krzysztof_K]

You can use lsusb command to check which device is hidden under the name of “usb 3-5”

[Frere_Jacques]

None?

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 27c6:609c Shenzhen Goodix Technology Co.,Ltd. Goodix Fingerprint USB Device
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 32ac:001c Framework Laptop Webcam Module (2nd Gen)
Bus 003 Device 003: ID 0e8d:0717 MediaTek Inc. Wireless_Device
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

[Frere_Jacques]

Strangely today only the power state message is present. I had all the other messages consistently between several reboots. With Mic and Camera switched on and off.

[Frere_Jacques]

I am unsure what USB 3-5 actually refferes to.

I tried out the external ports of the Laptop with different devices.
Back right is USB-C with my phone resulting in journalmessage
kernel: usb 5-1: new high-speed USB device number 7 using xhci_hcd
with lsusb
Bus 005 Device 007: ID 18d1:4ee1 Google Inc. Nexus/Pixel Device (MTP)

back left with USB-C
kernel: usb 7-1: new high-speed USB device number 7 using xhci_hcd
Bus 007 Device 007: ID 18d1:4ee1 Google Inc. Nexus/Pixel Device (MTP)

front left with USB-A
kernel: usb 3-1: new high-speed USB device number 7 using xhci_hcd
Bus 003 Device 007: ID 058f:6387 Alcor Micro Corp. Flash Drive

front right SD reader
kernel: usb 4-2: new SuperSpeed USB device number 15 using xhci_hcd
Bus 004 Device 015: ID 32ac:0009 Framework SD Expansion Card

I shortly thought that 3-5 would refer to BUS 3 and device 5, but looking on the data above, it doesn’t.
I guess it has to be BUS3, but probably an internal device.
Other devices listed on BUS3 are:
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 32ac:001c Framework Laptop Webcam Module (2nd Gen)
Bus 003 Device 003: ID 0e8d:0717 MediaTek Inc. Wireless_Device

Regarding the other messages about the power states I looked at the following:

journalctl -b | grep xhci_hcd
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c1:00.4: xHCI Host Controller
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c1:00.4: new USB bus registered, assigned bus number 1
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c1:00.4: hcc params 0x0118ffc5 hci version 0x120 quirks 0x0000000200000010
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c1:00.4: xHCI Host Controller
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c1:00.4: new USB bus registered, assigned bus number 2
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c1:00.4: Host supports USB 3.1 Enhanced SuperSpeed
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.0: xHCI Host Controller
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.0: new USB bus registered, assigned bus number 3
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.0: hcc params 0x0128ffc5 hci version 0x120 quirks 0x0000000200000010
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.0: xHCI Host Controller
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.0: new USB bus registered, assigned bus number 4
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.0: Host supports USB 3.1 Enhanced SuperSpeed
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.3: xHCI Host Controller
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.3: new USB bus registered, assigned bus number 5
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.3: hcc params 0x0118ffc5 hci version 0x120 quirks 0x0000000200000010
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.3: xHCI Host Controller
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.3: new USB bus registered, assigned bus number 6
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.3: Host supports USB 3.1 Enhanced SuperSpeed
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.4: xHCI Host Controller
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.4: new USB bus registered, assigned bus number 7
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.4: hcc params 0x0118ffc5 hci version 0x120 quirks 0x0000000200000010
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.4: xHCI Host Controller
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.4: new USB bus registered, assigned bus number 8
Jun 24 12:14:45 archlinux kernel: xhci_hcd 0000:c3:00.4: Host supports USB 3.1 Enhanced SuperSpeed
Jun 24 12:14:45 archlinux kernel: usb 1-1: new full-speed USB device number 2 using xhci_hcd
Jun 24 12:14:45 archlinux kernel: usb 3-3: new high-speed USB device number 2 using xhci_hcd
Jun 24 12:14:46 archlinux kernel: usb 3-5: new high-speed USB device number 3 using xhci_hcd
Jun 24 12:15:09 rahmen kernel: xhci_hcd 0000:c3:00.0: Refused to change power state from D0 to D3hot

So I guess 0000:c3:00.0 is USB Bus 4. Which could be related to the SD-Card reader.

[Krzysztof_K]

You could also check this thread:

[TRACKING] USB-A an ongoing problem?

I was wondering if the ongoing problems of the USB-A port carry forward. The problem I’m referring to is the power issues that sometimes require things to be plugged in half-way to function. Is this an issue with all mainboards? Was this fixed on the Framework 16 laptop?

Some error messages there look similar to your problem…

[Frere_Jacques]

I am stupid grep for 3-5 sows that 3-5 is the wifi card, which I will replace anyway, because it is not really stable.

So 3-5 is solved. But the power state is still unclear to me.

[Frere_Jacques]

Okay it seems to be the SD-Card reader. As soon as I plug in an SD card, the spamming to journal stops. But if I remove it, it will spam again.

[Frere_Jacques]

If I connect nothing or another USB-A card, I still get the same power state message. Only if I plug something into the USB it gets quiet.

That seems a bit strange to me. Should I contact the technical support?

[Frere_Jacques]

Swapping USB-A and SD card reader latter now in slot 2 and first in slot 4 stopped the messages. Thats kind of strange.

[Emanuel_Loffler]

I am observing the same behavior on Fedora 42 right now.
I’ve sent a support request and I’ll update here when I know more.

Thanks for your documentation of the issue, saved me a lot of work

I’ll also point to the below topic that may or may not be related. I didn’t want to derail it there but in case this turns out to be related, we already have it here: AMD GPU MES Timeouts Causing System Hangs on Framework Laptop 13 (AMD AI 300 Series) - #13 by Mario_Limonciello

[Frere_Jacques]

I received an answer, simply stating that this is expected behaviour, which is a bit unsatisfying.

Why should I expect that a reasonable hardware config produces so much spam.

[Emanuel_Loffler]

I’ve only now discovered the knowledge database article about the ports on the Ryzen AI 300 series and it’s here https://knowledgebase.frame.work/en_us/expansion-card-functionality-on-framework-laptop-13-amd-ryzen-ai-300-series-Hy5SfMRs1l

I knew about this for the Ryzen 7040 series and actually checked before ordering the AI 300 but obviously must have overlooked the article when I checked for it.

However, it does not mention the logspam and it doesn’t clearly mark port 2 as problematic like it does for port 1 and 3. The table below the graphic states that port 2 has slightly higher power consumption with a USB-A port inserted.