Well ok, or you could just write “Come on buddy you can make it. Just wait a little longer, give a little more patience, they are doing the best they can” 
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To those of you frustrated at Framework not being available in your country. Don’t worry.
Maybe waiting longer will pay off big-time.
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Many do not want or need auto-update bloatware loaded on their system 
To throw myself into a month-old discussion: IMO most of these other points are beyond-nitpicky, the build quality on the framework is great for it’s price range. I understand from your previous comments that your machine is super-kitted out - which bumps you up a few laptop price-range brackets - but for most the framework cost about ~$1k. The only point I’d really give you is #2 about the speakers, which don’t really rattle the chassis on my machine but they aren’t amazing. Any of the other points either do not apply to my machine, or they are complete non-issues unless I one day decide to attack my laptop with precision calipers.
As for “who the upgrades are for”, this is how I see it: there is absolutely no need to upgrade from 11th to 12th gen. It makes sense that framework is offering 12th gen, so they may as well also offer the upgrade option. You need these kits available anyways in case someone needs a replacement mainboard. However, in a few years when there are multiple generations of hardware improvements, it might make sense for more people to upgrade their mainboard from 11th to (?)th-gen Intel or AMD.
Anyone who is going to upgrade their mainboard every year is in the 5% who can burn that kind of money. Most of those boards are going in a landfill - and while that’s better than a whole machine going in the landfill - it’s still quite a waste unless you can find something cool to do with the old board.
I’m not so sure about many not wanting the BIOS and driver updates, they seem rather essential to iron out soem issues.
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Nitpicking, has a somewhat overlap with presentation, attention to details and perceived quality (not always functional benefit, or has diminishing benefit return). It’s all around us, particularly in the premium / luxury market. “Nitpicking” is not exclusive to those markets / products. The degree of attention paid to the overall product during design, manufacturing, packaging, shipping, delivery…everything step along the way, has a price, and has a perception value associated to the product as a whole.
Examples:
Stitching uniformity:
Presentation, what’s the nutrition value there…not much. But it’s a perceived quality thing:
Check out this channel for real examples of quality, attention to detail, repurpose, remade:
It’s about having the ‘option’ of not having to check the forum / find the discussion thread. Just like right to repair is also about having options.
Just noticed something about the 12th gen page… Is it 2-year (screenshot) or 1-year (bottom of that page) warranty:
Different areas have different warranties so check that carefully.
US has 1 year EU has 2 year
Framework warrants that Framework branded products, parts, and modules (“Product”) when used in accordance with Framework documentation and guidance, are and will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery of the Product (the “Warranty Period”). However, if you purchase the Product for delivery to the UK, EU or EFTA, the Warranty Period shall be two (2) years.
Framework | Framework | Warranty
That’s my point. I’ve circled “/ca/en/”…and both 2-year and 1-year appear on the SAME page.
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Yes but not knowing or trying to buy via ‘Canada’ the screen info isn’t evident.
Man it’s been what, 9-10 months since I first caught wind of the framework laptop, hundreds of updates and blog posts, a new generation model and I still after all this time cannot get my hands on one. Might as well just buy something else at this point
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@Aurelio Using a Framework Symbol is a great idea! Even if it just said “SUPER” or a Superman S logo instead of the lame Windows icon would be a huge improvement.
The notion is that Framework and other manufacturers get the OEM Windows much cheaper if they have the logo on the keyboard.
It still may be true that Windows is free to manufacturers on tablets/laptops where the screen is under 9.1". Hence my little Win 10 tablet with 2GB Ram was only £60 many years ago.
@amoun Yes I understand that is why. I find it gross to have to have a branded Windows logo when I am using Linux. Most OEMs saying yes to having a Windows logo on their keyboard is part of the reason why I choose to not support those businesses with my money.
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That’s just silly imo. Why should Framework charge more for their product when they don’t have to? I promise for every customer that cares as you do and would appreciate the super key being generic, there would be 10 wondering why the enormous upcharge on Windows licenses. Besides, this company lends itself to modding, you aren’t forced to use that keyboard if you are that opposed. You could do as @CJ_Elevated did and build a custom housing that holds the Framework within a mechanical keyboard. Or jerry-rig your own keyboard (somehow) that fits within the chassis if you really want to spend the time and money doing so. With drop-in motherboard upgrades, that effort wouldn’t even be wasted moving to a new platform.
Even better you could just order the blank keyboard then print on it.
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Yep, that’s 
the way to do it.
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I completely agree that they are essential, and I’ve been sure to monitor the new bios versions and update when I know they’re stable! But I don’t need it to auto-update for me. I appreciate knowing that my current system works, and that it won’t suddenly change without my knowledge. When Windows took on that attitude it caused huge problems, I can’t gamble with that on a machine where I do all my work.
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This made me chuckle, thanks ;D. I agree that presentation matters, I’m just not convinced any of those points seriously impacted the quality of presentation. Though I suppose some will disagree.
Agreed, but I don’t think it should be there by default. It doesn’t take all that long to find the bios update thread 
.
The option to choose if any individual user wants a ‘bloatware’ to check / notify for BIOS / drivers updates needs to be available as a separate binary download / installation. This doesn’t exist today. Convenience and choices come under the “quality of life enhancement”. A demonstration of the overall quality of a product or service, and the thoughtfulness that went fulfilling it.
In part, it can be seen as a polish / maturity thing.
Right now, there’s no option / choice other than “You must check the forum”.
Similar to the reason why we have 4 user-swappable expansion cards: Removing the “You must have an HDMI port”…or “You must have a USB-A port”… Instead, it’s providing an option of “You can have this OR that”.
Or, take the SN850 firmware update for example. “You must update the firmware via Windows”…not cool.
The ability to recognise there needs to be different options made available equally for different people is meant to be a strength in design decision making.
For now though, I guess sales figures are more important to a startup, any startup.
Question: Has Framework looked into the voltage situation of the USB-C ports? And can we expect this resolved in the 12th gen boards (if it’s at all a known issue)?
Devices on USB-C Card disconnecting - Framework Laptop - Framework Community
USB Software Defined Radio Errors - Community Support - Framework Community
…and nrp & team was still looking into this:
1TB expansion card disconnects randomly - Community Support - Framework Community
and possibly this as well:
Found a USB device that won’t work, what feedback do you folks need? - Framework Laptop - Framework Community
All in all, there appears to be some kinks to be ironed out…wherever that lies.
Not clear if those kinks exist on the 12th gen board, or not. Or maybe it’s only specific to 11th gen boards.
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