Just arrived and display won't power on

Do you get the same light flashing pattern with no ssd, no wifi, and only 1 ram stick with the stick being placed in slot 1?

Nope. This is been a problem for years. On desktops. The more RAM you have the longer it takes to train. Consider yourself fortunate if it’s only 20 minutes I’ve seen a threadripper take 45 minutes.

no WiFi

Now I can’t reattach the antenna wires to the WiFi module.

This is not being a positive first experience. I’m on the verge of returning this PoS and buying a proper laptop.

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Yeah, to hell with this. This is going back. Absolute waste of time.

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So you were able to get it to post?

Reattaching wifi antennas can be pretty tricky. Here are some video guides that might help:

https://twitter.com/FrameworkPuter/status/1433320060429373440

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If DIY is giving you issue that’s fair enough but I do hope you will give it a shot later once initial bugs have been hashed out.

I am batch 13 so I have a long while to go.

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Framework have added a weird plastic shield piece that makes it 10x harder to keep them connected while you’re slotting it in. It’s horrible.

Right now I never want to see the inside of a laptop again for the rest of my life.

Hmm… Are you tying to connect the antenna and then put the wifi card in the slot, or do you put the card in the slot and then install the antenna? I would try the second option as it is less movement once the antenna are connected.

Is the plastic shield removable? Not an ideal option but if you can get them on securely enough without the shield I don’t think they would shake loose.

I’ve found that using a pair of tweezers to position the antenna can be helpful on other laptops when reattaching antenna on an installed wifi card.

I’m sorry you had a bad experience… Support can most lilely solve your problem given some patience!

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How? The iGPU needs the memory too display anything and it’s training itself how to use it…

It’s a what came first? - the chicken or the egg problem!

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Maybe some LED on the mainboard, if there isn’t one already?

I’m sorry that it wasn’t a smooth ride for you, but it’s the reality of DIY computers in general. If you buy your own components, you need to be prepared to do some debugging. If you’re not into that, that’s totally fine and the reason why premade PCs and laptops exist.

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That is a DDR5 thing. You can complain to the people who made it but they did not consider a one time long wait to be a big deal.

A little patience goes a long way. And doing this is immensely easier than than doing the same thing on other laptops. You don’t need to be in a massive rush, just take it step by step, look at videos if you are stuck on something like the antennas and be methodical. And just in case, the RAM may not be supported, so include the model/serial in the ticket. It is pretty stupid, but many motherboards that say that they support something like DDR4 3200 do not in fact support all of those memory sticks. Or rather those memory sticks do not work well with the motherboard for whatever reason. I ended up dealing with that a few years ago building my desktop.

Perhaps they could roll something using the cache/fixed function or something would be a lot of effort though and edp has it’s own link training XD.

The ddr5 in the current amd chips does take forever to train so at least a card or something mentioning that would probably help a lot of builders that weren’t already aware of that quirk.

look at videos if you are stuck on something like the antennas and be methodical

This is a brand new laptop and a brand new little plastic shield on the WiFi module. There are no videos. There SHOULD be one on Framework’s website but there isn’t.

As for the RAM, it’s DDR5-5600, the website says that is what the laptop supports, so it should support it.

Are you tying to connect the antenna and then put the wifi card in the slot, or do you put the card in the slot and then install the antenna? I would try the second option as it is less movement once the antenna are connected.

Is the plastic shield removable? Not an ideal option but if you can get them on securely enough without the shield I don’t think they would shake loose.

OK, this is the WiFi module. The plastic shield, which has the black screw in it, has to slide over the end of the module and then you have to insert the module into the slot and screw it down. After a dozen tries, I am unable even to put the plastic shield over the terminals without knocking one or both of them loose, let alone then manoeuvre that whole assembly into position. It is not a good design.

People have struggled with wifi antenna for ages, this isn’t framework specific.
But like the other poster said, if the shield bothers you, don’t use the shield. It’s suppose to make the install easier by holding the antenna down. If you’re finding that too physically frustrating, just don’t use it.

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There should, but there are plenty of sites that show how to do it. In this case it is the reverse. The SMA connectors are always annoying, but you should be able to snap it in. Just don’t force it in. I assume that the cover also has the screw to hold the wifi adapter in. Hold down the adapter without disturbing the connection, then with your free hand place the plastic cover on top and screw it in. It is easier if you have a magnetic screw driver but if not you just need to place the screw somewhat inside the hole before threading the screwdriver onto the screw, carefully tilt it off, start with unscrewing so the threads don’t get crossed, and screw it in.

Yeah it should, but that is not always the case. So support or technical document for the motherboard should let you know if it does. If you saw someone using your RAM kit in the Framework AMD 13 it should not be a problem.

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The screw is integrated into the shield. You can’t screw it down without it.