TL;DR: Whatever you do, don’t detach the WiFi antenna wires.
I am returning my Framework 16. It arrived yesterday, the DIY option, and I had a 2TB Samsung 990 Pro and a 32GB matched pair of Crucial DDR5-5600 16GB SODIMMs all ready to go in. Opened up the laptop, installed the modules, closed it back up again, popped my install USB stick in and powered on to… nothing. The power light came on but the display did not power on and there was not the fan noise I would expect.
So I went to the Community and asked, and people suggested reseating the RAM, so I did, or trying each of the RAM modules independently, which I did, inserting them in Channel 0, which seemed like the right one for a single stick (spoiler: it wasn’t).
Having still had no joy, somebody suggested disconnecting the WiFi module, so I did that. As I was removing it, one of the antenna wires disconnected from the tiny little terminal on the card.
It was at this point that I tried putting a single RAM module in the Channel 1 slot, at which point, hurrah, the display finally turned on. Finally, I could put everything back, close the laptop up, use it with 16GB of RAM and open a support ticket to figure out the problem with the other slot.
EXCEPT… this WiFi module, and specifically the small plastic shield that incorporates the screw that holds the module down, is an absolute swine. You can’t insert it into its slot and then attach the antenna wires, because the little plastic bit covers the terminals. So you have to try to
- Attach both wires to the terminals;
- Gently slide the plastic shield over the module;
- Insert the module into the mainboard;
- Tighten the screw that holds the whole thing down.
And you have to do steps 2-4 without accidentally detaching one of those terminal wires, and let me tell you, those are not solid connections. The slightest tension will pop the wire off again. And if you misalign the 1mm wire stud with the 1mm terminal stud and push, you’ve got a very good chance of damaging one or both of those tiny little fragile bits of metal and then you’re just done.
That photo is maybe 4x actual size. I’m 51 years old and I wear reading glasses, and even with them on I can’t see those connectors properly.
Look, I’m not saying it’s impossible, but I will say that I have happily poked around in and upgraded SSDs and RAM in multiple regular laptops, and built several desktop computers from parts in my long life, and I can’t deal with this thing.
Also there is currently no mention of this WiFi module anywhere in the Guides. The current WiFi Replacement Guide covers the one in the FL13, which is different. That rates the difficulty as “Moderate”; I would rate the difficulty on the FL16 with its plastic shield as “Bloody Difficult”.
I don’t know what caused the problem with the memory. It might be a firmware thing. But it might be an issue with the mainboard, and if they send me a new mainboard I’m going to have to attach the antenna wires to the WiFi module, and I can’t.
Even if it’s a firmware issue, in 2 or 3 years they’re going to release a new mainboard and I’m going to want to upgrade to it, but then I’m going to have to attach the antenna wires to the WiFi module, and I can’t.
So there you go. Years of R&D and design to build a truly revolutionary laptop, and the whole thing has been made a non-starter for me by a small piece of plastic shielding that makes the WiFi module too difficult to connect to the antenna wires.
How would I fix this? I have a couple of possible suggestions:
- Get rid of that plastic shield. I appreciate you seem to need something over the terminals to protect them, but if I could install and screw down the module, then attach the wires and just clip some kind of shield over the whole assembly that would be easier.
- Maybe integrate the antenna wire ends into the plastic shield so you clip it onto the module and that makes the connection?
- Just solder the WiFi card to the antenna. I actually considered soldering this one as a workaround, but I’m not that confident with an iron and I don’t want to void my warranty. I know, you’re trying to create a device that can be completely maintained with the little screwdriver that comes in the box, but in this particular instance that hasn’t worked out.
I wanted to love this thing. I wanted it to be the last laptop I ever bought. I’ll continue to watch Framework with hope and optimism, and if they ever publish a blog saying “hey, we fixed the WiFi module so it doesn’t make you cry, check it out” I certainly will.
For now I wish you the very best of luck with this admirable and ambitious endeavour.