Laptop struggles with even trivial tasks (Thermal issues?)

Take a look over here:
Power optimizations under Windows: lower temps, longer battery life - Framework Laptop - Framework Community

If you have Edge running in the background (it is by default), you’ll need to go to Edge’s SettingsSystem and performance:
Disable Startup boost
Disable Continue running background extensions and apps when Microsoft Edge is closed

@SIGSTACKFAULT

Thanks for answering my questions before. I have one final suggestion, although finicky. I’d suggest if you’re feeling confident enough to disassemble your fan Module and re-paste your CPU.

It’s not ideal, but it’s also the only other thing I can think of that could possibly help.

Best Regards,
Varg

3 Likes

I am not.

Completely understandable, in that case, I hope that the Official Support Channels are able to resolve your Incident. Thank you for taking the time to read my suggestions :slight_smile:

Best Regards,
Varg

I’m surprised no-one has pointed this out yet… While it appears to be working, the laptop is really supposed to be running with 3200Mhz (Native, not XMP) RAM. That could be a notable cause of the lack of performance.

2 Likes

Would you mind elaborating on this? I genuinely find this point interesting and would like to know more.

Best Regards,
Varg

I don’t know anything about RAM speeds and feeds. It’s all magic numbers to me.

It could be the cannibalized RAM is causing the issue from what I am gathering. If this is the case then I believe the framework marketplace can provide something appropriate or even your local computer hardware store.

From my own experience, RAM for laptops is a tricksy business for sorting out when it comes to anything other than what the manufacturer provisions. Perhaps there’s a buyer’s guide for RAM here on the forum somewhere?

Best Regards,
Varg

…because slow RAM doesn’t cause PROCHOT.

Not normally, no. But one has to take into account that this generation of processors were all really designed to utilize soldered DIMMs at LPDDR4x-4267 or standard
DDR4-3200. Not to the extent that AMD Ryzen absolutely needs FAST RAM for processor functions, Intel has probably followed in kind, offloading parts of the processor’s capabilities, making it reliant upon the memory speed.

We have a processor that is only spec’d for 2 speeds, and a motherboard that is only really spec’d for one (With no support for XMP, meaning that it needs a native 3200Mhz). A portion of this puzzle may very well be that DDR4 RAM from the beginning of the DDR4 Generation of RAM isn’t able to give the processor what it needs, when it needs it. And the processor in response is hitting limits that it normally would not be hitting because of it.

We’re talking about a mostly standard product, with pretty tight requirements on stuff like RAM speed, and a suggested QVL list for models, speeds, timings, and capacities. We have an item that we know off the bat is not on a few of these lists. As far as troubleshooting goes, it seems like a decent item to take a look at. “What separates this laptop from the hundreds/thousands of others that seem to be chugging along?”

Framework has made a list of tested DIMMS with model numbers, beyond this list forum members have had success with other kits “around” these product numbers.

This is my gut feeling too, ultimately. Perhaps the original paste was pushed too thin, or the thermal pads are not placed correctly. Stuff happens.

Not going to push the issue, though if it is from just a state of not being familiar, and needing a guide, Framework has one:

No. We have a processor that’s spec’d for 2 maximum speeds base on memory type (DDR4, and LPDDR4/x)

Take Intel’s LPDDR4/x memory validation for example. It’s not just supporting 4266MHz alone. 4266MHz is the maximum supported speed of LPDDR4/x:

https://www.intel.com/content/www/us/en/products/platforms/details/tiger-lake-up3/docs.html?s=Newest

image
https://www.intel.ca/content/www/ca/en/products/platforms/details/tiger-lake-up3.html

Take some lower-end Tiger Lake UP3 laptops…they’re paired with DDR4-2133MHz memory. That’s how they cheap out on you in various areas (memory speed, storage speed, TBW, power supply, display panel colour space coverage…etc)

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@Second_Coming

I noticed once my laptop was throttling instead of ramping the fan(s) up, resulting in very low performance in games (Windows 11).

It’s happened again today, so I came to the forum and spotted this post.

I’m on latest BIOS 1.37, up to date drivers etc. The fan is running, but it won’t ramp up when the CPU is under load.

Very strange.

The BIOS 3.07 (right?) is not the latest any more. The 3.10 is the latest.

Got my version numbers mixed up. Yes, 3.07!

I’ve just dropped to UEFI and then booted back to Windows and everything is back to normal, performance wise, fans kicking in.

1 Like

I do notice this on my 12th gen too. Wondering how to tweak the fan curve.

I’ve seen the recent responses but it is currently exam week and after that i’ll be moving out from uni dorms so i won’t be doing anything about it for a few weeks

I’m 100% sure the memory speed is not the issue here. I cannibalised memory from two older laptops, and I have a mix of 2667 MT/s and 2133 MT/s in my 11th gen Framework, which means the entire system can only run at 2133 MT/s, yet it performs perfectly fine. It idles below 40°C, boosts up to 37W for long enough and then sustains 28W after that in Cinebench R23 multi, where it scores 5389 points. And this is only an i5-1135G7.

Lower memory speed is never supposed to do anything weird to thermals or power management. In most workloads it barely makes any difference at all. In GPU-heavy workloads such as games it might make a larger difference, but we weren’t talking about any of those.

I’m pretty sure OP’s laptop has an actual thermal issue if it idles at >50°C and can’t sustain anywhere near 28W and still hits 95°C in 2 seconds. It’s very likely that re-applying thermal past or just reseating the cooler or cleaning the fan would fix it. Definitely something that Support can deal with.

Just a point of reference, my laptop has 2x16GB of 3200MT/s name brand RAM. I don’t think RAM speed / timings is the source. This seems like a strange driver or UEFI bug that is very intermittent. I haven’t had it happen again since my last post in this thread.