This is the second time ive had an issue where my laptop would not turn on.
I am recieving a LED output sequence (attached to twitter post below)
I believe it to be:
----- main disgnosis sequence
------ post section
6 blue 2 green
I am not rough with my laptop and the only movement it experiences is being carried in my tote/messenger bag to work.
Last time I had an issue it was related to the battery I believe because once i reconnected the battery the laptop started up again… I tried that again this time… Hopefully I have not damaged the battery connection pins. I need a magnifying glass to look closer at this.
I really want to recommend the framework laptop to friends, but so far small hardware issues and large ones (like this) have slowed my initial enthusiasm. I feel like Im being punished for being an early adopter. Also when I have reached out to framework support before they were not super helpful. Suggesting things I had already accounted for and directing me to the LED output sequence documentation rather than assisting in diagnosis or discussing how this could have happened. I really want to love Framework and hope my experience will improve.
I think that the absolute simplest fix for this would be to swap the connector plugs, so the female end is on the motherboard, so if you bend a pin it’s on the battery, which is cheaper than a motherboard.
The solution can’t be to replace the >$1000 motherboard… For a bent pin… I imagine that someone with the right tools should be able to bend the pin back, or de-solder the socket and fix it with a replacement…I’m no an electronics-engineer, but it should be accomplish-able. Seems like it should be significantly cheaper than replacing an entire mainboard (talk about e-waste)