Laptop won’t wake from sleep

There’s this urgent problem with the laptop where if you try to wake up from sleep then the display doesn’t come on. It’s a rare occurrence but it happened to me twice already. What I did is let the laptop go to sleep while on battery. Then you will see the power led and keyboard backlight are on, but not the display. I even held down the power button to force it to shut off, but it didn’t. You literally have to disconnect the battery or let it die to force it to shut off.

I made a video of the problem if it’s any clear.

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5 posts were merged into an existing topic: Unable to wake from sleep