No update or response from support for Batch 4 Oct 27

Hi. I submitted tickets but haven’t heard back. I saw people get resposnes from the framework team on the forums, so I thought I’d try this.

I got the batch 4 email on Oct 27. Step 3 read:
“Sent when we capture the balance on your order. Our warehouse will prepare your pre-order for shipment within 1-3 business days after payment is complete.”

I haven’t been billed or received any update since. Could the team process my order?


Check out the Guild Thread. Not everyone in the batch has been billed yet. It will come soon!

1 Like

Thanks! I didn’t know about that