The package was in Chicago but then routed via Texas, probably to avoid the big storm farther north. The estimated delivery date keeps changing, from 10/26 to 10/25 and back to 10/26. However, today is 10/26 and the FedEx web page says the package is on-time for 10/25 (clearly wrong), but the FedEx phone app says it will be delivered today (10/26). I have my doubts.
@MikeCH I didn’t intend it to be negative. I’m quite an optimist tbh. I just meant that shortly after ordering, it went to November for what I ordered, so I expected this from the getgo.
Got a text notification that FedEx just attempted delivery, which is literally impossible as I am sitting in my living room waiting for them to deliver the package.
Framework in the future please allow us different choices in carriers.
Finally got here last morning!
Final timeline (times in US Central):
- [2021-09-01 at 10:58 AM] “Order Confirmation”
- [2021-10-04 at 12:55 PM] “We’re preparing to ship your batch!”
- [2021-10-12 at 2:11 PM] “We’re preparing to ship your order!”
- [2021-10-14 at 7:56 PM] “Your order is shipping soon”
- [2021-10-19 at 7:14 PM] “Your order has shipped”
- [2021-10-19] FedEx original ETA (NJ to TX): 2021-10-22
- [2021-10-22] FedEx updated ETA: 2021-10-25
- [2021-10-25] FedEx status updated to “Delivered”
- [2021-10-26] It got to my dorm’s mailroom
9/22: Pre-Order confirmation
10/04: Preparing to ship your batch
10/14: Preparing to charge/ship
10/19: Shipped. Expected delivery 10/22.
10/22: “Potentially delayed” by fedex. Called fedex, they have no idea why it’s delayed or what the expected delivery date will be.
10/23: delivery date updated to 10/23. Nothing.
10/24: Fedex doesn’t work on sundays in Austin (yay)
10/25: called fedex, and they assured me it would be delivered today but they will open an “investigation” into where my package is.
10/26: still nothing. Got a call around 5pm saying they found my package and it would be delivered on 10/27.
10/27: … still waiting. Losing my patience…
My card still hasn’t been charged yet and I ordered my diy i5 on 9/16. I still have yet to deal with FedEx…
Sami_Al-halabi
2h
My card still hasn’t been charged yet and I ordered my diy i5 on 9/16. I still have yet to deal with FedEx…
I ordered 9/13 and have also not been charged. If you got preparing to ship on 10/25 I would expect to be charged either late today or tomorrow based on others experience in this thread
Got the preparing to ship email 10/25, still waiting for the credit card charge and tracking number.
That’s another thing, I haven’t got any new updates since the 4th.
Mind if I ask when you made your order?
@Sami_Al-halabi I don’t mind at all!
Mid-range i7
32gb ram
BYO SSD
2x USB A
1x USB C
1x HDMI
Framework Charger
Ordered:September 26th late in the evening West Coast time.
Preparing to ship your batch: October 14th like everyone else.
Preparing to ship your order: October 25th late in the evening West Coast time.
My card hasn’t been charged yet and I haven’t heard anything else. I am getting a little anxious. This is a big purchase, and I don’t think I was prepared to wait until probably November.
I am limping along with what I have, but I really need an upgrade. My current choices for computing are either slow and small, fast enough and broken, or to share (not ideal). I am glad to hear that people are getting their computers and enjoying them.
I feel like Framework started delivery of the i7 units much sooner than the i5’s.
I hope you can get yours soon enough. My laptop is an ancient Dell Latitude e6520 and after 10 years of productivity it’s well overdue for replacing. It’s been a hand-me-down twice in it’s life but was an excellent machine… right up until it stopped charging, and completely stopped posting after I took it apart and reassembled it. The mobo had quite the corrosion. Funny enough I heard about Framework from my older brother when I was shopping around for a new unit so I’m very eager to finally get my hands on one.
One thing I’ll miss though is the full sized keyboard, but I’m sure there’s an external numpad on Amazon that’ll fit the bill just fine.
Also, I received an email from Framework a few days ago about the status of our deliveries, I asked them how reasonable it would be if we were to expect our orders to come sometime within the next couple weeks. Here’s what they said:
@Sami_Al-halabi Wow! 10 years on one computer. Sounds like it doesn’t owe you any money! Out of curiosity, were you running Windows on it the whole 10 years, or did you switch to Linux at some point to squeeze more performance out of it? I am new to Linux, and it has really helped me get more speed out of old, slow systems.
That email from Framework is a little concerning.
I was an early adopter of the Microsoft Zune and have been cautious of early adoption ever since. I still use the Zune occasionally and have upgraded the battery and hard drive to an SSD, but it’s by no means my daily driver for music. The repair and upgrade of electronics has been important to me for a long time.
I went into Framework with the intention that the current configuration would last 5 years minimum with the only possible upgrade before 2026 being the SSD capacity or additional ports. I figured that if after 5 years Framework was no longer around, it would be the same as if I had bought any other disposable laptop.
I want them to succeed, and I voted with my dollar. I paid over twice what I did for my last laptop because the inability to repair a laptop is what killed my last computer. I want to recommend Framework to my friends and family, but I am waiting until I have the product in hand and have lived with it for a while.
All of this to say that I wish they would have sent that email to everyone in Batch 4 waiting for their machine. They have been great with transparency so far, but browsing the forum I can see a change from when they first launched to now. I hope they can hire a social media manager soon to talk to all of us nerds on the forum.
Edits: spelling, missing word here and there.
You make a great point about Framework’s transparency and that they should hire a social media team to tend to all the questions people are inevitably going to have. I think the issue is just how fast their business is growing that they’re unable to keep up with demand as well as all the shortages we’re dealing with, which just makes the situation worse for everyone.
And as for my Dell, it ran windows 7 when it was new and ran Windows 10 a little after Windows 10 initially launched. I did some much needed upgrades like a new OEM battery, 8GB ram instead of its original 4GB. As well as the biggest upgrade of all, a 500GB SSD (2017). Honestly I’d love to just replace the motherboard with a replacement one but I’m afraid that too wouldn’t work since even if a seller on eBay says “Tested” well, mine was working fine too prior to taking apart the machine. My only guess is that I wasn’t wearing a grounding wrist band when I disassembled it. Or that I bent it too much or something when I tried to remove it from the chassis.
The CPU was a Core i5 2520m and was actually removable from the mainboard. although I never tried dropping in an i7. And the ram was ddr3 1333mhz (I think). It was a little slow but for me perfectly usable. Honestly, now that I think about it, I’d really love to fix that old Dell back up and run Linux on it. I know very well that it would last another 10 years under a nice Linux distro and that would be very cool. It would basically be a classic car that you could still use to do everyday things.
Now that I completely miss my old laptop, let’s see how lucky I get with $40 and 30 minutes on eBay lol. Cheers!
My card was charged! Here’s hoping I get the tracking number soon!
Update for the data people!
My i5 non-DIY work laptop was preordered Sep 18 (not the 17th that I stated above),
Oct 4 email of the batch,
Oct 25 first preparing to ship email
Oct 27 second prep to ship email and card charged!
The excitement is real. My dying Surface Pro 2 can finally retire … or retire again, after my Surface Pro 7 took a dive out of my truck … Now if I crack a screen at least I can replace it myself …
@Jared_P_Champion @Sami_Al-halabi definitely love Linux for keeping old machines alive, I have a Pentium II Panasonic Toughbook CF-27 circa 1996 that still runs Arch Linux, and I use it to tune my car engine management in my more fun cars. Good ole Serial port and USB 1!
God please just let someone hit confirm on my order at framework. Please just make someone’s pen fall and hit “enter” on their keyboard, anything please!!
Burned by FedEx, just like I expected it’s been in my city for almost three days and marked as “In Transit”. It originally had an expected delivery date of Monday… then Tuesday… then today… now it just says “Pending”. Last time this happened there were no updates and it took over a week for the package to suddenly show up
You’d think I’d have learned to lower my expectations, but nope… still refreshing that tracking page every hour haha.
Well, they ran it down to the wire, but I finally got the machine in from FedEx and have spent the lat couple of hours setting myself up on a fresh Fedora 35 install.
I can confirm almost everything works out of the box (dealing with a lack of sound in a couple of games, minimally low priority, tbh), and first of all the integrations between Framework and Fedora are a nice touch, and secondly on this hardware, Fedora 35 with GNOME 41, flies.
There’s still stuff to do, gotta get the Windows VM for compatibility set up, etc etc, but I am overjoyed to say that despite FedEx’s best efforts the frustration that had replaced my excitement got turned right back around to excitement again.
@Caleb_Majeski That’s really good that you finally got your Framework mate in the end of all it ended up where it belongs!
Nice setup also btw! What screen is that? Looks like a portable 15.6" screen I bought from that chinese online shop everyone knows