Protective laptop case

[Giovanni]

I’ve just gotten my Framework and I want to take it into school, however I’ve heard that when people put them into their bags the screen is easily damaged. I was wondering whether this is an isolated problem and the screen is more robust or it was only a problem in earlier batches (Batch 8 btw), or alternatively if anyone else has found a protective case that fits into a bag without taking up too much space any recommendations would be appreciated!

[amoun]

@Giovanni

however I’ve heard that when people put them into their bags the screen is easily damaged.

Hi and welcome to the forum.

Maybe you could make a reference to where you heard/saw that.

Thanks

[Azure]

I know that I’ve seen the exact posts you are referencing, but now that I go looking for them I can’t find them!

While I haven’t had these issues because I haven’t been putting my laptop in a backpack, I vaguely remember someone saying that it was more likely if you were putting pressure directly on the screen side of the closed laptop, so it helped negate the issue to face the top of the laptop away from other heavy objects in your bag, and to not place books or other heavy things on top of the closed laptop.

As for bags and cases, I have seen a couple of threads discussing these. This post is about protective cases, and this one is about carrying bags/sleeves.

[Fraoch]

See Final Payment Capture Failures (UK/FR/DE), Order Processing Notification Email Status, and Framework Laptop Display Damage

@TheTwistgibber

we’re seeing an uptick in contacts to Framework Support with display damage, which we’ve root caused for many customers as putting heavy objects (books, etc.) on the top lid, either on a table, or in their backpack without proper padding between the top lid and the objects. There is some flex in the lid due to the thinness of the Framework Laptop and pressure from the corner of an object can flex internal components and cause damage, so we kindly ask that customers be aware of what objects are in contact with the laptop. The bottom cover has less flex and is more resilient, but the above applies to the laptop as a whole.

[Azure]

Aha! I was wondering why that kept coming up in my searches! Good thing we have encyclopedic mods here to help us out, thank you Fraoch!