Hi peepz, I have been a proud owner of a DIY fw 13 AMD ryzen7840u (1TB SSD, 2x16GB ram, all fw branded/sold, batch3) for just over a week now, and am generally very happy with the laptop. Yesterday and just now, however, I experienced a hard freeze, meaning that the pc was completely unresponsive …

Or just use slot 4 and gripe about it until it gets sorted. :slight_smile:

Folks, I’m happy to say that I haven’t had any freezes/BSODs on Windows for about a month. I’ve been using my dual boot setup with let’s say a 65% Linux 35% Windows split. I’ve used it with Windows on battery for quite a bit, and it’s been stable. I haven’t updated to the newest AMD drivers that we…

@okko What did you do to prevent your crashes? I’m experiencing the same issue as a lot of people here and tried just about everything from a clean Win 11 install, using just FW-provided drivers and using AMD-provided drivers to no avail. Very frustrating

Adjusting the PCIE power plan has not resolved the issue for the DPC_WATCHDOG_VIOLATION blue screen of death. Still seeing it.

After switching to a supported 8GB kit (The SK Hynix one) it appears to have solved most of my issues as of now. I really dont want to buy back up to 32GB but hey I guess im at least stable for now.

My 7640U on Windows 11 never froze for weeks connected to power until I finally removed it to use on battery power and then completely froze after 15 minutes of use. That only happened once and hasn’t happened since. I am using 2x32GB G.Skill Ripjaws CL40 ram.

Sorry to hear that others are still having BSODs. I suspect that there are multiple issues at play. I have had no BSODs for several weeks now. My exact setup process was - Windows install, FW drivers install, Adrenaline 23.11.1 install. Then PCIe energy saving change as per above. Since I currently…

Do you run on battery or always plugged into power? It look likes the crashes occur when run on battery.

I was having BSODs on battery only before I applied the PCIe energy saving change. Since then, no BSOD and my usage is a mix of powered and battery.

Random hard freezes fw13 amd7840u win11

Community Support

David_Delrahimnia December 8, 2023, 4:19am 66

I have the same issue too. Framework needs to investigate the root of this issue as its widespread. Re-seating the RAM, Clean Windows install, updating AMD drivers didnt work.

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Random hard freezes fw13 amd7840u win11

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