Repeated Bluescreens - DPC_WATCHDOG_VIOLATION - FW 13 AMD 7 350

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Hello all,

I’ve got a FW 13 AI 7 350, and have been experiencing periodic bluescreens since I received it about a month ago. Running Windows 11 24H2. The behavior I’m seeing is I’ll be using the laptop, and suddenly the computer freezes. A minute or two later, it displays the standard Windows bluescreen with “DPC_WATCHDOG_VIOLATION” stated as the error:

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Doesn’t matter if I’m connect to power or not, and I’ve not identified any correlation to activities (I’m usually browsing the web when it happens, but that is likely because that is usually what I’m doing on my laptop). It is always when I am actively using the PC.

Looking at BluescreenView, it just points to ntoskrnl.exe, which seems to not really point to a specific cause?

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I started out with installing Framework’s driver package when I initially set up the PC. Just a little bit ago, I went ahead and updated the AMD GPU driver (since I’d seen someone mention that appearing to fix this DPC_WATCHDOG_VIOLATION BSOD for their previous-gen FW 13 AMD). Went from the version included with FW’s driver package up to 25.5.1. Had another BSOD a few minutes later.

Looking through the forums, I’m also seeing mention of this particular error message being triggered by using Wireguard when the PC goes to sleep (or comes out of sleep, I don’t recall) - I do use Wireguard, but it is usually not running (I don’t have it automatically start with Windows), and these crashes happen when I am using the computer.

Anyone have any thoughts on how to resolve this?

Thank you

2

Just replying to say I have the same issue with a recently purchased FW13. Sometimes I’ll go a day without it, other times it will happen 2 or 3 times in a single 1 hour session.

It doesn’t seem to matter if I’m using the framework provided driver package, or updated drivers from AMD. I primarily use Brave as my browser, like the OP, it usually happens while browsing the web and begins with a hard lock (sometimes preceded by stuttering performance) and then a BSOD with dpc watchdog violation.