Welcome to the community @Nate2, sorry to hear you’re experiencing this.
You did the right thing by contacting support as it sounds like this could be hardware issue based on what you’ve tried.
As a total last ditch effort to get this to be able to power on until support can take a look, and also realizing lighting is nil and showing no signs of life.
- Attach to power with a known to be compatible power adapter.
- Noting there is no lighting showing charging, let it sit for a bit.
- Press the power button. I have seen instances where in some cases this brings the laptop to life, but you may have a hardware issue where this isn’t happening.