[RESPONDED] AMD Batch 1 Guild

also i’ve heard more negative complaints about slickwraps over the years.

Really happy with my framework so far, it looks great with the clear bezel and keyboard and it works with Fedora 39 and my thunderbolt dock! :smile:
My compliments on how easy it is to open and work on it, only 1 tool and a few screws with the same bit, good job Framework! :tada:

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Which last mile carrier is used in Germany?

Got charged around 11 hours ago, and a shipping email just now.

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can you post some photos with the clear bezel? :slight_smile:

wow that’s exciting! still no shipping email here yet. hopefully it comes soon!

edit: just got my shipping email! I’m so jolly it’s going to arrive before I go overseas next week. cutting it so close!

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@demounit sure!

(i forgot to remove the adhesive stickers by the way, the white rectangles on the bottom of the bezel are removable ;-))

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@0xFF damn that looks slick! I wish I had been able to snag a translucent bezel. it was no longer available when I ordered. looks so good.

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Shipping confirmation here in Australia!

Payment taken at 9:18am
Shipping confirmation 9:09pm

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This looks damn sharp.

is your tracking saying estimated arrival Monday? still hoping it comes by the end of the week :face_with_hand_over_mouth:

If you’re batch 2, you can still write to support and ask them to modify your order? Maybe they won’t respond in time, but I don’t expect it’ll make things worse :slight_smile:

Estimated Wednesday :slightly_frowning_face:

oh damn. surely it comes faster than that. are you in WA or Tas or something? i’m in sydney, pretty sure fedex stuff comes into aus through syd.

Regional NSW. Fingers crossed there are no delays out of Sydney to the regional depos

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Regional VIC here, mine says Wednesday too

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The Netherlands have seen payment confirmations!
Heads up for others who used iDeal. Framework can’t charge you automatically so you will get an e-mail asking you to manually pay the remaining balance. After which you’ll get the shipping soon mail :slight_smile: .

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In the states, the packages shipped 2h ago, and the package has left TaoYuan.

However, no shipping estimate was provided. Based on previous batch, it should be here by he end of the week. However, I just hope thar prime day sale will not mess up the delivery.

I don’t love the dismissive hand waving of this.

Simple fact, those of us who are kit purchasers, are, in all likelihood, people whom have been supporting Framework for longer, and yet here we are being treated as second class.

This is not a good look.

They have stated that their QA process for the units going out is more difficult when it is a board kit, since they essentially fully assemble, test the unit, then disassemble, package and send sure, fine, but being first in line for pre-orders and purchasing should actually mean something, otherwise, what is the point?

They can and should do better.

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Not a fact. Instead, a whole bunch of assumptions to counter someone else’s assumptions. There is no reason to believe they are purposely deprioritizing your order because you ordered just a mainboard. That makes no sense. It is of course in their best interest to make everyone as happy as possible with their limited resources as a small company, and while it’s unfortunate that the way it turned out, whether calculated or just the way things worked out, resulted in not meeting your expectations, but don’t take it so personally. It hasn’t even been a week yet. Just hang in there, they’re gettin’ to you!

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Sorry, but this is a Karen-like level of assumptions kludged together.

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