i had to change up the command a bit for it to work for me on NixOs.
Here is what i did step, by step to get this working on NixOs 23…05:
$ sudo touch /root/fprintclear.py
$ sudo nano /root/fprintclear.py #paste code from the link above
$ sudo su
# cd #gets me to /root/
# nix-shell -p pkgs.libfprint gobject-introspection gusb 'python3.withPackages(ps : with ps; [ pygobject3 ])'
# python3 fprintclear.py
in case the post above gets removed for some reason, here is the code i got from @Shy_Guy:
#!/usr/bin/env python3
import gi
gi.require_version('FPrint', '2.0')
from gi.repository import FPrint
ctx = FPrint.Context()
for dev in ctx.get_devices():
print(dev)
print(dev.get_driver())
print(dev.props.device_id);
dev.open_sync()
dev.clear_storage_sync()
print("All prints deleted.")
dev.close_sync()
@Matt_Hartley, hello!
Finally did it. Unfortunately, it didn’t work. I don’t know, maybe I messed up the reader itself! Still having enroll-retry-scan (as on the screenshot) when trying to enroll. Well, …
Can you walk me through how you did it? From the looks of it, your reader works fine (based on the image) but is not recognizing the fingerprint itself - worth trying different days, etc. I’ve seen this before across various laptops and companies.
Just got my 13th gen framework and I’m having some issues getting Fedora 38 to even talk to the fingerprint reader.
Fprintd is failing to claim the reader and is asking for a firmware update through fwupd but fwupd is claiming there is no available firmware. The listed firmware version is 01000320 when doing fwupdmgr get-devices.
I have tried unplugging it and plugging it back in, a forced refresh of fwupd, and force stopping and restarting fprintd in all sorts of combinations.
This is a fresh fedora 38 install on a new 13th gen intel laptop. Everything else works and is recognized but the fingerprint reader feature itself.
finished running this and this is the output if that helps anyone
Looking for fingerprint devices.
libusb: error [udev_hotplug_event] ignoring udev action change
<__gi__.FpiDeviceGoodixMoc object at 0x7f2c0e607340 (FpiDeviceGoodixMoc at 0x55f0351841e0)>
goodixmoc
UIDXXXXXXXX_XXXX_MOC_B0
libusb: error [udev_hotplug_event] ignoring udev action change
Traceback (most recent call last):
File "/tmp/.mount_fprintLY6IjY//opt/fprint_clear_storage.py", line 18, in <module>
libusb: error [udev_hotplug_event] ignoring udev action change
dev.open_sync()
gi.repository.GLib.Error: fp - device - error - quark: Please update firmware using fwupd (1)
libusb: error [udev_hotplug_event] ignoring udev action change
libusb: warning [libusb_exit] application left some devices open
Hello!
I deleted the Linux (Fedora) partitions first (on Windows), booted from the formatted drive, and at the time of partitioning in the installer (Fedora), I asked it to delete the Windows partitions, create the new ones, format the EFI partition too…
update on this, Support finally got back to me and there seems to be an issue with a new revision of the fingerprint scanner, I have a hacky workaround from support but I have not had a chance go test it out yet, when I do I will add an update
For 13th gen laptops and new fingerprint readers I was given this option from support and I can confirm that my fingerprint reader now works. It also has changed the listed firmware version from 01000320 to 01000252.
Install and boot into Windows (either as a standard installation or with USB passthrough in a VM - I recommend the former)
Download and then run the Framework Laptop Driver Bundle installer for 13th gen. This has been shown to resolve the issue on other generations of Framework laptops dealing with the change in the provided fingerprint readers (replacement units in those instances).
Then reboot.
Now install Fedora 38 again and the firmware issue should be addressed. ← I use Fedora but this might work with Ubuntu or any other version of Linux.
Curious, with the new fingerprint readers while still at “new/incompatible” firmware version 01000320: Do they still show up on the USB bus wiht the same ID as the OG device ID:
Bus 003 Device 008: ID 27c6:609c Shenzhen Goodix Technology Co.,Ltd. Goodix USB2.0 MISC
as the older-firmware ones?
(In other words, was this a “SKU change by firmware” situation that the Windows driver auto-mitigates?)
The line above is from the reader on my 11 gen batch 4 laptop (late 2021 vintage). According to fwupdmgr get-devices it’s at firmware 01000248.
From @Nolan_Clark’s post above it seems that there’s a later, still Linux-compatible, version, 01000252. I assume/hope goodix and/or Framework will make this available via LVFS at some point.
Anyway, I also have an AMD on order so I’m watching this thread, since FW engineering is plugged in now I’m confident we’ll have a solution. When I get my batch 5 I could break out ye olde Windows VM to fix this but I’d rather not
This is a known issue we uncovered and are working with Goodix on. A solution is coming, but we’re still ironing out some details and making sure it’s something we can get into the usual firmware update channels.
@Matt_Hartley mine is a Framework 13 13th Gen Intel Core i5 pre-order that I just received three days ago … does that help or is more information needed?
Hi @Matt_Hartley, I am also seeing that my system failed to claim the fingerprint sensor. Here’s the data I have so far. Please let me know if additional information is helpful.
13th Gen Framework 13 DIY
i5-1340P
OS: Ubuntu 22.04.2 LTS
Kernel: Linux 6.1.0-1016-oem
BIOS: INSYDE Corp., 03.04, 2023-05-24, 0xE0000
Steps taken to get here:
Assembled hardware, booted to disk with existing Ubuntu 23.04 install that I pulled from my old Thinkpad T460s. Shut down.
Enabled TPM from UEFI menu
Install Ubuntu 22.04.2 LTS from USB Drive
a. Full disk erase (I wanted to go back to an LTS release with this computer) and install with LVM enabled, no encryption
b. Selected to install third party software during setup
Booted to the desktop for the first time, launched Terminal and ran sudo apt update and sudo apt upgrade
Rebooted after apt upgrade finished because mouse cursor position was lagging behind input since first boot. (Resolved after reboot; the cursor would move for a split second, then freeze until I touched the trackpad. When I did, the cursor would jump to where it should have been and then move for a split second again.)
Went to Settings to enable fingerprint login, saw error message about failing to claim the sensor. Checked apt updates again and rebooted.
Googled and found the 13th Gen completion scripts on GitHub. Executed scripts one by one. Rebooted.
Copied and pasted the script block instead of typing individual commands. Rebooted.
Googled and found an article referring me to this thread to download the fprint-clear-storage appimage.
Ran sudo ./fprint-clear-storage-0.0.1-x86_64.AppImage per Devyn’s post.
dlopen(): error loading libfuse.so.2
AppImages require FUSE to run.
You might still be able to extract the contents of this AppImage
if you run it with the --appimage-extract option.
See https://github.com/AppImage/AppImageKit/wiki/FUSE
for more information
The above GitHub Wiki article instructed me to install libfuse2 for Ubuntu 22.04. (And expressly said to NOT install FUSE for Ubuntu >=22.04, in contrast with Ubuntu Fingerprint Troubleshooting.
…
