I’ll admit that this thread has gotten VERY off topic, but the thread you posted this in is instructions on how to fix this issue. They even have created and are currently beta testing an even simpler version of said solution. Framework has provided customers with a solution.
Rework Instructions for 11th Gen Mainboards to enable powering the RTC circuit from the main battery
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Yeah, can we =please= not start debating who is responsible and what the ethical obligations are again? Another thread was closed because we talked about this endlessly for months. This is just supposed to be specifically a technical discussion about the permanent solution as it develops.
Thanks in advance on behalf of everyone!
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The hopefully final revision is currently inbound as soon as DHL can figure out how to reach our office. We also handed out a few of the pre-production modules during LTX over the weekend.
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That was fast. We received the latest rev today, and it fits well. We are writing up a guide for this now and also drafting the service related instructions for how to get the module.
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nrp
Good to hear, kindly make the instructions detailed for those of up who have never soldered anything before. Am looking at soldering kits for electronics on Amazon, but no expertise here.
tks,
Nick
That’s great, I’ll be ordering as soon as it is available. I’ll dust off my soldering iron…
I’m just going to say, if you need instructions/guidance on how to solder in general, this isn’t for you, while the components aren’t tiny, they are still quite small and will seem tiny to anyone new to soldering, I really don’t want to see ripped pads, and also if your laptop is still in warranty and you attempt this repair and it causes further damage, support will likely not help.
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This is correct. This is relatively straightforward soldering job, with just a single wire being soldered to a single point. However, it’s a soldering job on a multi hundred dollar item, which isn’t a great project to learn how to solder on. There are a lot of great low cost kits that you can use to learn how solder with, and then once you have practice, you can try something like this. In the meantime, we would recommend bringing it to a friend or a local repair shop to do it.
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Nrp and Josh,
When my motherboard failed, I sent my laptop back gratis. I expect no less this time around. The point is, there was a defect in what I bought and Framework did the right thing and fixed it. No difference this time around. The soldering iron I see talked about here is 40 bucks at Amazon. Shipping back to Framework to let them do the work is a cost I am willing to endure if they will do the work and ship the fixed laptop back to me at their cost. In other words, a wash.
FWIW, I was an early supporter of Framework, so the warranty is null and void at this point in time.
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The step by step guide is available here: https://guides.frame.work/Guide/RTC+Battery+Substitution+on+11th+Gen+Intel®+Core™/203
Note that this guide covers what to solder, but not how to solder. We would again recommend practicing the how of soldering on low cost project PCBs before soldering on a Mainboard.
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Shows 403 Forbidden Access.
Made an account, and it’s still 403 for me.
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Ah, thanks for the heads up. I had to switch the guide to Public.
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This looks totally doable. Waiting for a link to buy it.
And this is the hardest part of any electronic product especially for FW.
We’ll be sending the module for free by request to folks on 11th Gen who have run into needing to perform the reset on their Mainboards and who prefer and have the ability to solder this module rather than receiving a new coin cell. It will still take us some time to get this process started, as we need to position the parts at our warehouses for fulfillment.
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Thanks for this fix. Please let us know when we are able to request it
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Probably will be on request via support.
So the part will only be available on request through support instead of general sale on the marketplace? Is there an expected time we can start filling a ticket?
Josh,
I saw the steps and as others have commented, soldering on an expensive motherboard is an exercise in courage or foolhardiness or a piece of cake for those who pride themselves on their tech savvy. Or, in my case, as a total newbie, a jump into the unknown.
Glass half empty for putting the onus on the user for fixing a Framework design mistake, yet half full for admitting that mistake and coming up with a solution.
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