I’m also having the same issue. I went through all the troubleshooting steps with Support already (I’m also Linux), but when going through the step of removing and reseating the webcam connection, I found these loose pieces near the webcam module, which seems to imply a hardware issue. Anyone ever see anything like this? Given my Framework 13 was purchased less than a month ago, would this be considered a warranty item? Here’s what I found:
Thanks @anon81945988, I actually did that first (last week), went through the recommended steps, but they’ve been radio silent this week. So I thought getting more eyes could possibly get an answer sooner.