It was just a joke. Big T gets it. As far as your irritation at the situation. Plenty of folks got the starfield code no problem. There were forum posts discussing if we had to wait or not. If we had to have AMD hardware to redeem or not.
While I do not remember seeing “REDEEM BY THIS DATE OR ELSE” anywhere, I didn’t read the terms or conditions.
It sucks you missed out, but you’re making a big deal out of it and it is your own inaction that led to you missing out. As far as legality, I’m not Australian and can’t comment, but I would think the reply might be something like the date to redeem by was in the terms, you didn’t read them? well.
The offer has no business being limited in time in the first place, how can anyone defend that? It’s just in the hope that they can save the money by making you not redeem it.
I’m really surprised to read so many people defending AMD on this one. It is a marketing trick for AMD to generate profit in a way that does not have the customer in mind at the slightest. How can you even begin to suggest it’s not on the billion dollar company?
I think in that case it is just a matter of you having very low standards! An amount of other people, in contrast, would like companies to avoid such arbitrary constraints, especially when they are clearly designed to screw you over if they can.
You speak about this deal like you were in the meetings between bethesda and Amd when they hammered out the details. “Arbitrary Constraints” Like you have any insight into how the promo was made.
the amount of entitlement oozing off of you is astounding.
Having low standards? No I just accept responsibility for my failures… If I miss a court date I don’t blame Uber, If I pay a bill late, I don’t blame my bank and ask them to pay the late fee.
I’m so out of the thing that I did not even participate in the promotion. I just see people buying a product and being tricked by terms and conditions. If that’s an astounding amount of entitlement, consumer protection laws really are for whiny babies.
How it works in Australia, is that when a company offers a freebie in conjunction with a paid purchase, the qualification for it must explicitly be stated on all promotional material ( we call the fine print at the bottom).
If the language on the promo says “you got this” and there is no qualifying fine print adjacent to the original offer, then our law says the company must provide the goods. It helps keep people honest, tame the marketing department etc. In the same way when products do not do what they were promoted to do, we get refunds.
Over here this expectation is not unrealistic - unlike say expecting things that were not promised for instance, like laptop lids that flex when opened from the side only - when we understand the engineering challenges and limitations that shape the product.
You can report individually even with ACCC, it’s usually not too complex to do, they then deal with the company. Not sure how busy they are these days, but I’ll have a look some time this week.
It said when you did the preorder in the window, like they had warnings right there about the time limit, so there’s not any validity for those saying there wasn’t any warning, it was there when you made the order, not even hidden or in subtext, just right there.
Thanks for your contribution Brandon.
You’re correct that the first " Framework Laptop 16 pre-order Starfield™ Premium Edition game code confirmation" email did state a time limit, and eligibility requirements, with link to the Ts& c’s.
I also checked with the ACCC, and recommendations concur with the format of promotion communications we recieved.
I’m guessing for those including myself who missed the timing - we were likely assuaged by the " Framework Laptop 16 pre-order Starfield™ Premium Edition game code’ email, and not taking immediate action by making an assumption, and we all know that when we assume, we make an ass out u & me. Hence, Concedam lepide cladem
I had the same issue when I tried to redeem the code. The 2 emails I got from Framework regarding the Starfield promo never mentioned a deadline so I just waited for the laptop to arrive. Oh well… I have a bunch of other games in my backlog to play.
Seems unfair, no dates on the e-mail from AMD. Why wouldn’t I wait until I received my new laptop before downloading etc? Maybe my old laptop wasn’t up to playing flashy games and therefore no point in downloading on that.
Poor if nothing can’t be done about it.
To quote from the confirmation email : “Please note that this is a limited time and quantity offer.” Then a link to the AMD rewards document.
The first paragraph in that document :"1. TIMING
a. Campaign Period: Campaign Period begins July 11, 2023, at 9:00:00 AM Eastern Time (“ET”) and ends on September 30, 2023, at 11:59:59 PM ET, or when supply of Coupon Codes is exhausted,whichever occurs first. Please consult the world clock for time zone conversion information."
Hence, Concedam lepide cladem