I know. I’m pointing out Kyle’s statement is incorrect. (Read, again, what I posted in my previous post)
I can clarify here. The damage happens to the battery if it is held close to 100% over one year.
There is no issue holding it at 100% for 5 days. We just have a 5 day threshold to lower the max state of charge, so that you can accumulate a lot of additional time at a lower charge threshold to extend the overall lifespan of the battery well beyond one year.
So OP’s battery of <1yr is not related to the " 61Wh battery lifetime extender functionality and warranty" thread then. Nice to see 61Wh batteries get auto extended warranty.
If I’m reading it right: If I buy a 61Wh battery today, I would get a 2-year warranty with it by default, because Framework isn’t shipping new firmware for ‘all’ FL13 generations right away.
“61Wh batteries purchased in the Framework Marketplace prior to the firmware update being available for all Framework Laptop 13 generations.”
Can you clarify what “being available” means? Available as beta, or as non-beta Release?
The same thing happened to my battery, I have contacted support and so far they have not asked me if my laptop is plugged lots of days in a row (although it is).
Some feedback, after 3 emails exchange support has not confirmed that they will be replacing the battery. I guess that they will but they have not confirmed it yet.
Time to talk about silicon-carbon batteries…now in the consumer / commodity market:
Previously in the news in Q1 2023 (or even earlier).
Finally got my replacement today. The long delay was not due to Framework, but to the difficulties of internationally shipping LiIon batteries. (I live outside Europe now and they don’t ship to unsupported countries.) This stuff has to be declared dangerous goods and is extremely expensive to ship.
Add me to the list of people affected. Noticed a gap at the front that kept bigger and finally realized that it might be the battery expanding. That turned out to be the case.
As FW already noticed, keeping the battery near 100% charge for a very long time can be a factor and this situation does apply exactly to my case.
Can anyone tell me how long it typically takes from submitting a support request to holding the replacement in hand?
I did drain the battery to 20% and then uninstalled it immediately after noticing the issue but I do occasionally need to run on battery for a few moments every day, so this is a real problem now.
Specs: 61Wh battery, AMD FW 13
Same here. Few months ago my touchpad started to be clickable only in the middle bottom. Had to switch to tap-to-click in my settings. I didn’t notice because I’m docked most of the time, with the battery staying at 98%. I guess that caused it. How dangerous is this?
If you’re okay with your house burning down, it’s not very dangerous. Otherwise I’d replace it asap…
Also make sure you properly dispose of it properly. If you live in the US, Home Depot usually has battery recycling things in their stores. The Home Depot website also pointed me to Call2Recycle which will help you locate places to recycle your batteries.
Did you manually limit the battery to 98% or it only did charge to 98%
I did not set anything. It hovers usually at 100%, but sometimes goes down to 98%. But since yesterday I have the charging limit at 90%.
It is now expanding enough for me to notice a gap between the bottom part and top part of my laptop case. The gap closed again after cooling off and/or discharging. I’m getting a new one. Its the 4th part that broke within a year :S
If the battery is swollen you can get free replacement, no need to buy one
The battery is warrantied for an additional year
I know, but after already receiving N replacements for free, I’m not sure I want to harass support any further
. Feels like I’m a few parts away from having a brand new laptop. Framework’s Ship of Theseus.
And another one.
FW Laptop 13, 13th Gen, ordered in March of 2024, 61Wh battery, Model FRANGWAT9.
Same problem: noticed decreasing functionality of the touchpad and increasing gap between the two halves of the case. Opened the case up and found four forbidden ravioli.
I have been running the thing in a dock during my work day. I appreciate a clean desk and multiple monitors, plus my FW 13 sits on a cooling pad ALL THE TIME. I did leave the charge limit set to 100% SoC, in the evening I drained the battery to around 20%. Yea, bite me.
To add to the discussion: I don’t care about the “100% is tough on a LiPo”. Firstly, 100% are not 100%, as much as 0% are 0%, and with these margins built in to the battery I, as a consumer, should not have to worry about it. I am fine with quicker degradation as this is inherent to the technology (IMHO any form of battery is garbage anyway), but I would expect more than 1 1/2 years of use before the damn thing does the muffin.
I also suspect that thermal management in the FW Laptop 13 may not be suitable for dock operations. I have the 1370P and run a lot of VMs, so there is quite a lot of heat. Again, and I may repeat myself - I should not have to worry about it. My system gets use but no abuse, so it should handle whatever I throw at it, basta.
I am not bitching and complaining that the design requires refinement here and there, but what gets me is that (for the third time now), spare parts are not available, throwing the whole point in owning a repairable laptop out the window.
I have contaced support, let’s see what happens.
UPDATE: Support, while my device appears to be “out of warranty” (I am not sure about this due to local consumer protection laws), was very responsive and have courteously resolved the issue by pledging to send a replacement battery. Framework FTW. (And now I feel even better about ordering a Laptop 12 as well).
i just had this problem as well, and found the thread only afterwards. just contact the support! for me they quickly send a replacement, even though the store said out of stock ![]()
was the first replacement part though for me.
I had this issue in September, and Framework support surprisingly offered me nothing. It’s disappointing because support has been so good in the past. I bought a Framework 13, 12th-gen Intel back in January 2023. I noticed the swollen battery end of August 2025. I opened a ticket with support, took tons of photos and offered all of this information to them because I thought they would want to know about a potentially dangerous situation (I leave my laptop plugged in at home when I’m not there. I did not expect it to be a fire hazard since I’ve done this with every laptop I’ve ever had since 2013 and nothing like this has happened). I did this because I would like to believe in the Framework mission, and so I thought that I was helping their engineering team. Their response after I spent a good portion of an hour taking photos and writing up my use case and experience was:
Hi there,
Based on our assessment, we recommend purchasing a replacement battery for your device. Your laptop is compatible with both 55Wh and 61Wh batteries. However, please note that both options are currently out of stock.
You may sign up on our website to receive a notification once these items are back in stock. This will ensure you’re alerted as soon as they become available again.
Additionally, we’d like to inform you that your laptop is currently out of warranty. For more details regarding our Terms of Sale and Warranty Policy, please refer to the following link:Framework | Terms of Sale / Does Framework provide a warranty?
Feel free to reach us back if further assistance needed.
Thank you for contacting Framework Support, Have a great day!
Great assessment, thanks Framework.
So yeah, I get that my laptop is out of warranty because it’s been a little over 2 years, but a battery failure that early in is crazy. I’ve had laptops that I would leave plugged in most of the time for 5+ years and never had a battery threaten to explode on me. At this point, I would like some sort of reassurance that they’re investigating this issue, since this could be a very dangerous issue. I’m an electrical engineer, and I actually do work designing power management systems for lithium batteries, and they are not to be taken lightly. I believe that batteries with lithium chemistries are, in this day and age, one of the biggest sources of risk for fires because of their prevalence in everything and volatility when they reach thermal runaway. I still don’t have a battery in my laptop and it’s been almost two months.
And I’m not posting this because I want a free battery, I’d even take a discount on a battery at this point. I’m posting this because I believe it is a significant safety issue and on a lesser note a product design flaw (catastrophic battery failure in under 3 years of typical use is pretty unacceptable) and I feel like I’ve been dismissed by Framework.
It is worth trying support again.
I think they have a special policy regarding FW13 batteries.
There was some bug that caused the batteries to age too quickly, so they will replace them if they fail early.
I’ll try again. Maybe I got their support on a bad week or something. I’ll keep y’all updated if anything changes.



