If you are feeling or hearing rubbing or resistance when clicking (beyond just a normal tactile click sound), that potentially points to Touchpad glass misalignment. Check the bottom edge of the Touchpad to see if it is rubbing against the aluminum as you click. We found that our manufacturer had not tuned the glass placement well enough on some of the early production, which we have since fixed. If it is rubbing:
- If you’re comfortable trying it, follow the steps in the Input Cover Replacement Guide to remove the Input Cover (Input Cover Replacement Guide - Framework Guides).
- Slightly loosen the two fasteners in the top left and top right corners of the back of the Touchpad.
- While putting a little pressure on to slide the Touchpad towards the Keyboard, re-tighten the fasteners, making sure not to overtighten, since these are tiny.
- Double check the Touchpad cable before reinstalling the Input Cover (Input Cover Replacement Guide - Framework Guides)
If that doesn’t work or sounds daunting, reach out to our support team with an image of the Touchpad and your order number.