Just for the record while I am not experiencing as tight of a loop with my Anker 737 I am experiencing a case of the battery discharging while plugged in. It tends to show that it is not charging for a while and then the charger indicator comes back on. I am running Fedora 37 on the latest kernel (6.0.11), but it just started doing this after I performed some maintenance (applied Honeywell PTM7950 to the cpu/very nice easy to apply and while I had a near perfect paste job with Thermal Grizzly Kryonaut my idle temps are 3C lower now). I have observed similar behavior before beginning after anytime I would perform a battery disconnnect to perform maintenance (I have done so to replace the hinges with the 4.0KG ones previously). Last time it required a near complete battery drain for it to begin behaving properly again.
I have an all USB-C expansion card setup, this happens whether it is plugged into a dock or a charger, and whether it is under load or idle. This is not only happening after suspend. I also suspect this is firmware related and I am hopeful the new BIOS will fix this. It should not require a near complete drain to reset whatever internal mechanism this is buggering up. Also the Anker should satisfy the requirements posted as it does provide 20v charging.
I’m leaning toward firmware myself here as the provided charger works fine. If it’s a firmware issue, the best path forward would be to use the provided charger that is offered by Framework.
I’d definitely need this same set of chargers to replicate.
Hi @Matt_Hartley ,
After 3 monthes I believe I found it.
It seems it is the 2m Ugree, cable that is somehow not recognized by framework.
I have used for 2 days a 1M cable that was shipped with my Pixel 4A, that shouldn t work by the way since it is not rated 60W… BUt the issue for now disapeared!
I will confirme later on this forum if it confirmes to work.
THe thing is now I have to be at 1M from a power plug
SOLVED
It was the Ugreen 2m cable that was dying on me progressively after only 17 months.
It began to fail even charging my phone.
Now on a 1m cable nor problem.
Cannot change the title of this thread to closed
Case closed
Hi! Unfortunately I have the same problem, with Anker 735 charger and Anker 765 cable, charging a Framework 13" with AMD Ryzen™ 7 7840U. Latest BIOS version, firmware upgraded to latest version.
@Matt_Hartley Hi Matt, I am also intermittently running into this issue with my framework 13 AMD 7840u with my anker 735 charger. I’ll open a ticket as well.
Hi @Matt_Hartley , I hope you are well.
I picked up some new cables just to confirm that my cable wasn’t the issue as that fixed this thread. They also weren’t working so I did some more digging and I found this seems to be a common issue related to the 3.03 bios.
While I see that a framework team member commented on one of the issues a few weeks ago, there hasn’t been any follow up. I understand the update will take time however since this is charging the laptop (which is something everyone will do) and many people don’t have multiple usb pd chargers so can’t just use another, could there be a megathread by framework or something to track the change to make it easier for people to find when they experience the issue/ easier for people with the issue to understand the timeline for the fixed bios?
I am changing the status of the thread to tracking. Appreciate the update. No immediate timeline, but posts like this are important as it allows to see how folks are affected and with which chargers.
As an added data point, I’m having a similar issue with chargers that can’t deliver enough power. This is with an AMD 7640U, BIOS 3.03, and Fedora 39.
The charger that I use works perfectly when I use USB-C slot 1 (which always delivers at least 45W), regardless of whether other devices are plugged in. When I plug in to USB-C slot 2 (which only delivers 20W when slot 1 is in use) while another device is charging from slot 1, it fluctuates between charging and not charging every couple of seconds.
When I found this thread I decided to test with a couple other chargers that were lying around. My brother’s laptop charger, which came with a Thinkpad from a few years go, works well, showing a draw of ~60W on a KillAWatt. A 20W Apple charger that came with an iPad does not work, delivering a little power (~1.5W) then dropping to 0W. This charger tries to work, but fails–it fluctuates between ~2W and ~8W with an eyeballed average of ~4W and causes the battery light to cycle on and off every couple of seconds, just as with slot 2 of my charger.
I just wanted to chime in here that I noticed the very same issue with the same(-ish) UGREEN 65w GaN Nexode power supply (but the UK version of it: https://www.amazon.co.uk/dp/B0B7N4DX1Z) - but on my Lenovo X1 Carbon Gen. 6 Laptop.
So may be this is not exclusive to the Framework laptop at all? I’ll be getting my Framework 13 in a few weeks and will do some testing with this charger as well. The cable in my case is also a 2m one, but from Anker. And it’s “old” (but pretty much unused).
