13th gen ONLY and those with older Framework 13 generations that have received input cover replacements only.
Greetings all,
We have identified the issue with this batch for fingerprint readers and the firmware team has informed me of a firmware update forthcoming via LVFS. We do not have specific dates on release because we’re testing everything, so I will be revisiting this ticket with updates next week.
Note, this is a very high priority for us and we are actively working on this asap while also making sure we test the update appropriately.
I appreciate your continued patience.
Let’s keep this topic here and not creating a ton of new threads. Makes it more challenging to share updates with everyone.
Updated:
Please try the LVFS method first, if it fails, report back and use the provided guides instead.
Fingerprint reader guides updated.
Emphasis has been placed on using the cab file approach as we are waiting for a verdict on the LVFS testing.