[TRACKING] Fingerprint reader failing to register on 13th gen

[dimitris]

Also, Arch users you might still be getting bit by this fwupd 1.9.8 bug

[Beta] LVFS update for Framework Laptop 13, 13th Gen Intel Core & AMD 7040 Series fingerprint reader on Linux

Thanks for sharing! This was exactly my issue. I resolved things by: Downgrading to fwupd 1.9.7 (Arch: sudo downgrade fwupd) Running sudo fwupdtool install --allow-reinstall --allow-older goodix-moc-609c-v01000330.cab. This succeeded this time (or rather, gave one of the “ignorable” errors) Tried enrolling fingerprints and succeeded.

until 1.9.9 is available, you could try temporarily downgrading to 1.9.7.

[Jose_Aranguren]

I’ve been running through the guide but I keep running into a weird bad address error. I’m working to fix the fedora 39 “failed to claim fingerprint device” error

Error:

❯ sudo fwupdtool install --allow-reinstall --allow-older goodix-moc-609c-v01000330.cab
[sudo] password for josie: 
Loading…                 [********                               ]
00:28:40.482 FuEngine             failed to add device /sys/devices/pci0000:00/0000:00:08.1/0000:c1:00.0: ioctl error: Bad address [14]
Decompressing…           [ -                                     ]
generic GUID requires a CHID, child, parent or sibling requirement

The error even shows up when doing sudo fwupdtool get-devices

I did recheck the ram and connectors. Also tried doing this through a different bootable drive. Still need to try booting into ubuntu and running the commands there.

[Kyle_OBrien]

I’m having the same issue as Jose_Aranguren above. I’m on Fedora 39, and I’m unable to enroll my fingerprints through the GUI or command line.

> sudo fwupdtool install --allow-reinstall --allow-older goodix-moc-609c-v01000330.cab
Loading…                 [********                               ]22:54:47.724 FuEngine             failed to add device /sys/devices/pci0000:00/0000:00:08.1/0000:c1:00.0: ioctl error: Bad address [14]
Decompressing…           [ -                                     ]
generic GUID requires a CHID, child, parent or sibling requirement

I’m using fwupd 1.9.9, could the newer version of this be bad?

Edit: I was able to update the firmware using Ubuntu 23.10 (live USB) with fwupd 1.9.5.

[Matt_Hartley]

Fedora users, the guide has been updated.

Updating Fingerprint Reader Firmware on Linux for 13th Gen and AMD Ryzen 7040...

See the TROUBLESHOOTING fwupd is NEWER than 1.9.7 section.

[Stephen_Liu]

Probably a dumb question, but secure boot can be turned back on after using fwupd to update the Goodix fingerprint firmware?
I’m using Ubuntu 23.10