I have a new Framework i7-1280P Professional and a Plugable TBT3-UDZ Thunderbolt/USB-3 docking station. When plugged into the docking station Windows intermittently connects and disconnects with that annoying little dong. I will pick up a new Thunderbolt cable while I am out today if possible, but…

Update: I added another USB-C module on the left rear side and plugged the docking station there. It was stable for about 15 minutes before the connect/disconnect cycle started. I have not gotten a new Thunderbolt cable yet.

It may be suspending the connection. Verify you don’t have powersaving on for the thunderbolt dock. Basically sounds like it is “falling asleep” on you.

[image] [SOLVED] Framework 12th gen with Plugable Thunderbolt 3 dock Framework Laptop 13 Hello, I have the 12th gen (i7-1280) framework, and recently purchased a Plugable Thunderbolt 3 dock with loads of USB connections: Amazon.com . The dock works great on a macbook fr…

@ nadb Thank you for the tip. I’ve turned off batter saver and we’ll see what happens. GhostLegion I don’t think I have a Thunderbolt/USB-3 port except with one or more of the expansion modules plugged in. Have I missed something?

nadb Well that lasted about 5 minutes! Maybe I am missing something. Does the dock itself have a power saving mode? I found three Generic SuperSpeed USB Hub devices in the Device Manager and unchecked the “Allow computer to turn off this device” in the properties. That’s made some difference (le…

Not on Windows myself so not sure. You should likely be able to see the dock in device manager as a distinct unit. Most docks show up with at least the manufacturers name somewhere. In linux the lsusb command shows the vendor and product number. So the names show up. You should have something t…

[image] John_Thompson: I don’t think I have a Thunderbolt/USB-3 port except with one or more of the expansion modules plugged in. Have I missed something? All 4 ports are TB4 certified, the USB-C cards just pass-through the signal. The other cards are true adapters, converting Thunderbolt int…

Continuing the story! Worked with Plugable support and followed their instructions. Pluged directly into laptop bypassing the USB-C module. Same issue. Used original TB-2 cable supplied with the dock and a 3rd party TB-3/4 cable. Same issue. Updated the BIOS to version 3.06 and Plugable’s supp…

@John_Thompson – Yeah, if you have other devices that aren’t thunderbolt that are disconnecting and reconnecting, that’s some problem that frame.work support needs to help you with. I have the same dock, and they linked my problem above. I was able to get it to work much better by removing the ex…

@John_Thompson Definitely reach out to FW support, this is where they need to step in now.

Framework with Plugable TBT3-UDZ

Community Support

GhostLegion February 20, 2023, 4:56pm 4

TL:DR Have you tried directly connecting to the laptop w/o the use of expansion cards?

Topic		Replies	Views
[SOLVED] Framework 12th gen with Plugable Thunderbolt 3 dock Framework Laptop 13	7	4476	February 20, 2023
12th Gen Framework, pluggable thunderbolt 3 dock Community Support windows	1	377	September 12, 2023
[RESPONDED] Fedora 39 12th gen i7 Docking issues Linux	19	1940	March 30, 2024
Troubles with Lenovo Thunderbolt 3 Dock Gen 2 Framework Laptop 13	6	1253	January 7, 2025
FW16 Linux: Intermittent crashing when plugging / unplugging TB3 dock Linux ubuntu	6	182	January 22, 2026

Framework with Plugable TBT3-UDZ

Related topics