How can I reset my forgotten BIOS password?

[image]OFFICIAL - Linux and Framework Support - PLEASE READ The resolution was the BIOS reset procedure (popping the coin cell, disconnecting main battery, waiting 5 minutes, etc). Support asked me to install Windows afterwards to test if it happens again. Taken from this thread.

feel like a noob here with a brand new framework 13 laptop (AMD) i tried to set the bios admin password and it had some complexity requirements, and now I dont remember the framework bios password any more as it differs from my other bios passwords i normally set :frowning: how to remove the bios password on amd framework 13 laptop? thanks.

i have still not disassembled my framework 13 laptop amd edition (DIY) yet again, but now I have found this thread about lacking of CMOS battery in framework laptops [image] [SOLVED] There is no cmos battery in my new framework 13 Community Support My laptop shipped with no cmos battery. I wouldn’t have even noticed if it didn’t boot and the first guide I found suggested taking it out and putting it back in. Emailed support. Hope they see this… guess I’m waiting even longer to have this machine up and running. [image] and I am irritated. how would I clear the cmos/bios password then? simply detach the actual system battery of the laptop itself, the main battery? thanks for any hints.

then again I find this guidue, which speaks about RTC and cmos battery etc [image] Fully Resetting the Mainboard State Reset the state of the Mainboard to recover from inability to power on. but I wonder if this applies for the AMD framework 13 laptop as well? can anyone really point out to the full guide of the amd mainboard for framework 13 laptop with all its details and aspecs and/or add the newer framework inventory and parts and components to all the guides where the informations fits and is applicable to? would be great and useful to everybody. thanks. sigh then digging even deeper I find this article: Which rechargeable RTC battery can I use in Framework Laptop 13? Warning Only use rechargeable 3V RTC batteries Inserting a nonrechargeable battery could result in serious damage Weve designed the Framework Laptop 13 this article also lists the type of cell battery to make use of: Ryzen™** 7040 Series:** Rechargeable 3V Lithium manganese dioxide battery with a Molex 51021-86022 compatible 2-pin connector. that the AMD framework 13 ships without a rtc cmos battery in place for environmental reasons etc so yet another new info. guess I only need to disconnect the actual main laptop battery then to flush the cmos storage. another update on this matter but NO success :frowning: reporting back, I have disassembled (opened) the framework 13 laptop AMD edition, and disconnected the main battery with that broad white connector. for a minute or so. putting back battery connector and reassembling the framework 13 laptop AMD edition, starts the RAM training and the bios/uefi main selection screen shows a default date and time reset to 2023/01/01 and 00:00 seconds counting up but the bios password itself is still present. i can not enter the bios/uefi this way. what now? please anyone? i had thought this was the procedure to reset this laptop completely? thanks. p.s. even more updates ;( if one reads the actual article about full mainboard reset, there is the hint that one need to plug in the AC power with the coin cell and the main laptop battery being disconnected and then the LEDs on left and right side of the laptops indicating the actual mainboard reset with a red blinking light. I obviously missed this very step. now did all these things again, and thie framework 13 laptop AMD edition blinks blue-red (not only red as given in the article). will wait some more now and then see if my bios password becomes deleted. thanks and sorry for the fuss. pps. too bad still no luck, yet another powerup and the pre-bios screen when trying to enter the setup, asks still for the “current password”. I am kind of frustrated and out of ideas now :frowning: any helpers? thanks.

Have you opened a ticket with Support?

[image] lbkNhubert: Have you opened a ticket with Support? I have sent a support request yesterday after my trials, yes. will wait and see what to do next. thanks.

Good luck, I hope that they are able to resolve it for you.

[image] lbkNhubert: Good luck, I hope that they are able to resolve it for you. will reply here for everybody to see how an actual bios password reset is supposed to work on the framework 13 laptop AMD edition.

Meanwhile I have heard back from the frame work support team and finally managed to re-set (remove) the bios password successfully. The main problem in my situation was, as far as I understand in the mean time, that the AC external power was not actually charging and feeding power to the AMD laptop, this caused the faulty initial situation where I could not apply the steps needed to remove the password from the hardware. Just today (even after I wrote my lengthy reply and thanks to the support team via email) I found in the AMD bios procedure knowledge base entry (3.03 bios update from inside linux via lvfs etc…) at: https://knowledgebase.frame.work/framework-laptop-bios-and-driver-releases-amd-ryzen-7040-series-r1rXGVL16 and I quote here: LVFS may not update if the battery is 100% charged. LVFS uses the battery status to determine if it is safe to apply updates. However if our battery is at 100% and the charger is off, we set the battery charging status to false. In this case you can discharge your battery a few percent, then plug in AC again and run fwupdmgr update. my emphasis here. So I even had set the battery limit of charging to 80% in my situation and I was not managing and succeeding to bring this laptop into actual and factual charging state, thus the steps needed to re-set (remove) the battery password would not initiate and take place to begin with. Additionally I found out today, that I actually have left the original frame work AC charger (european model) connected all the time to my AC socket/power grid. And this would somehow when the laptop not being connected to the USB-C side of this frame work AC power supply, would somehow put the AC power supply into sleep mode, that even when my laptop was way below the 80% of battery charge, it would still not light up the charging LED on the laptop side. Only when I fully unplugged the AC power supply (charger) from the AC power outlet / socket, and then re-plug it into AC socket power grid, and if then being attached to the USB-C extension module on the frame work laptop, the LED light would light up and it would charge to the percentage or max that one would set in the bios. And this charging state IS necessary to take certain steps with this frame work laptop, such as that bios upgrading procedure up in the frame work knowledge base documentation above or the bios password removal procedure that was given to my by the frame work support folks. Frame work support: please document these bios password removal steps publicly and openly on the website knowledge base articles etc Thanks again for all the help with this situation.

Hi! I find myself in the same situation as you, where I have to reset my BIOS password. Could you list the steps again? I read this thread a couple times but I am not sure if you actually posted the steps or if I have to contact support because this procedure is not to be publicly known. regards

Reset forgotten BIOS password

Community Support

Linen June 24, 2022, 12:54am 4

Taken from this thread.

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Reset forgotten BIOS password

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