[RESPONDED] Huge battery issue

[Matt_Hartley]

@Will3

I am mostly content with the battery performance of the Framework laptop when it’s in use. However, powering the laptop off causes significant battery drain. I can charge my battery to 100% and completely shut it off, and by the next day the laptop won’t even turn on because the battery is at 0%.

I’ve been experiencing this since I got my laptop during February of last year, and was wondering if there’s anything I can do to fix this.

Try one more time with a hard power off (pressing and holding the power button until the light disappears).

If after this it’s still happening, please open a support ticket.

Two thoughts enter my mind:

• Not sure which distro you’re using (did not happen to see it mentioned previously), but it “might” not actually be powering off.

• Could be a battery issue. Open the laptop immediately and check for swelling. If there is, immediately and carefully disconnect the battery and remove it and contact support.