AMD Batch 4 Guild

I take it all thoughts your kids had of getting out & about went through the floor … :smiley: :smiley: :smiley:

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I managed to pick them up from school. But they might have had to wait for a BIOS update to conclude… :slight_smile:

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I was so excited to receive my laptop today a day early!

Then when I was connecting the input cover and I was on step 9 the main board released magic smoke in the area above the input cover connector :sob:

Oh well, support ticket open. Hopefully whatever happened didn’t take my RAM or SSD with it.

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Oh no! What did you do?

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UK here still waiting patiently to be charged… :face_in_clouds:

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Same thing happened to me - and others (separate post here).

Note that you can boot and test the otherwise assembled laptop even without the input cover. You can connect and external keyboard and mouse through USB and then boot using the tiny power button directly on the mainboard. You might have to disconnect the charger and unplug and replug the battery first.

I have my framework completely set up this way. Now I am waiting for a response from support about a replacement input cover

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Just got my payment complete email last night, now I refresh email waiting for shipping.

Follow up question, has anyone received a laptop with the 3.03 bios installed as stock, I am out of town for a few weeks and will need to remote hands (use my brother to) setup and test the laptop. Id like to test everything with Linux if possible but I would not want to do a remote bios upgrade, so maybe windows till I get my paws on it.

Any specific pitfalls/common issues I should ask him to lookout for would be nice to know.

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Ordered a batch 4 R5 7640u laptop around June 27.
Got the preparation email on the 28th of October.
Got charged 4am today (Australian time).
Got the shipping email 6pm today.
Interested to see how shipping times differ from country to country, it seems to ship from Taiwan so hopefully not long to get to Australia.

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I really feel for those with major hardware issues, like burnt connectors and leaks in the magic smoke containment. I hope all the issues get resolved quickly. It seems like there may be some kind of QC issue with the input cover and/or its ribbon cable. Several burnt connectors, some folks with touchpad who’s movement is reverse, at least one person with several key functions swapped. Weird stuff.

Either way, if there’s a larger issue, I hope it gets sorted quickly for the sake of Framework’s customers and Framework itself.

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I’m probably jinxing myself, but in early goings (18 hours) so far no issues w/ the AMD 13" I received yesterday. I post this only to give hope that you can receive a solid unit. Firm, responsive touchpad, and all the hardware seems to be functioning as you’d expect.

I do wish the UEFI interface gave you a bit more control, and supported mouse control. Brings me back to the old BIOS days of keyboards only.

I’m dual booting Windows 11 and Fedora 39, and so far so good. My camera isn’t working properly under Fedora, but that’s clearly a Fedora/Linux issue, since it’s fine under Win 11. I’ve yet to dig in to sort that out. Otherwise, smooth sailing.

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Omg, looks like it’s getting delivered today!! (One day earlier than expected.)

Here is my timeline so far (all times in UTC for simplicity):

  • Nov 6, 20:22 — payment taken and “shipping soon” email
  • Nov 7, 09:30 — FedEx picked it up
  • Nov 7, 09:42 — “shipped” email
  • Nov 7, 12:59 — left Taiwan
  • Nov 7, 21:35 — arrived in Alaska
  • Nov 8: left Alaska at 01:09, in Indiana (6:45 to 09:42), Newark at 11:07, New York at 13:47, on vehicle at 13:52.
  • Update: delivered Nov 8, 16:55 :tada:
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I just checked and mine looks like it might come today too

Edit: no one is home to receive the package so I placed it on hold at the Walgreens near by idk if it would work on same day

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It’s here! One day shipping from Taiwan. That’s impressive.

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Mine is here too! Wow!

(My aquisition of RAM fell through, so I’ll have to wait for it in the mail hopefully tomorrow… Or just use the one that I ordered from Amazon and then drummed return it…)

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I just got charged (the same card was initially declined, I had to re-submit. Maybe some issue with 3D Secure)

  • Ordered 27 june
  • To France
  • R7, no charger, 2 usb-1, 1 usb-a, 1 hdmi, 32 ram and 2Tb
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I was charged two days ago and it’s already in hand. I’m pretty impressed with that delivery speed!

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Just got an email from my bank that I was charged! US, Ryzen 7, 1x32G DIMM and 1x 1TB SSD

EDIT: and now from Framework!

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Also got finally charged! Ryzen 7, 2x16G DIMM, 5 extension cards, The Netherlands. Very happy!

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I just got charged as well! Finally joining the club :joy:

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I don’t have time to install an OS and get it all set up right now. But I did pop in the SSD and RAM, screw it together and powered it up. No fire or anything, lol. I got into the BIOS and verified all my hardware is detected. Good to go. Also, it’s already running 3.03 BIOS. Saves me that step.

All is well so far!

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