AMD Framework 13 Lagging/Intense Framerate Drop - Ubuntu LTS 24.04

Framework Laptop 13 Linux
1

Hardware Information:

  • Hardware Model: Framework Laptop 13 AMD Ryzen 7040Series (DIY)
  • Memory: 32.0 GiB
  • Processor: AMD Ryzen™ 5 7640U w/ Radeon™ 760M Graphics × 12
  • Graphics: AMD Radeon™ 760M
  • Disk Capacity: 1.0 TB

Software Information:

  • Firmware Version: 03.09
  • OS Name: Ubuntu 24.04.2 LTS
  • OS Build: (null)
  • OS Type: 64-bit
  • GNOME Version: 46
  • Windowing System: Wayland
  • Kernel Version: Linux 6.11.0-26-generic
  • Bios Version: 03.09

Hi everyone,

I’ve had my Framework 13 for about 4 or 5 months now, and I’m really happy with it overall! I’m new to Linux and decided to install Ubuntu since I didn’t want to pay for Windows 11, and so far, it’s been great.

However, I occasionally experience lag and extreme stutters, which seem to happen randomly or possibly under load. The mouse, frame-rate, audio and application seems to grind almost to a halt. I’ve noticed that this occurs more frequently when I switch between power saver and performance modes, as well as when coming out of suspension. The only way I can fix it at the moment is fully rebooting the laptop.

Is there any way I can fix this issue?

Thanks in advance for your help!

2

If you are able to track the temperature of various sensors while that is happening it would be very useful.

'have you looked at the github issue tracker yet?

3

I could try, but it happens randomly and moving to any other application is a pain.

Would it be something I can check in Ubuntu logs ?
I also have a look at GitHub and see if i can resolve the issue there !

4

You should definitely check if something in dmesg starts screaming.

Does it happen right when you switch between performance modes? Does it also happen when you unplug/plug in a power source?

While on my system throttling all the way down doesn’t exactly cause extreme mouse stutters it could on heavier stuff like gnome or whatever ubuntu uses these days. If you got ryzenadj it may be worth checking if you run into any of the limits (and what they are).

5

What should I been roughly looking for in sudo dmesg ?

To be honest, it happens the most when coming out of suspension. It’s not like a slight stutter; it goes almost to every other frame, like playing a really intense game on incapable hardware."

6

Red XD, I was not thinking about something particular but sometimes there is pretty obvious stuff in there when you have issues.

7 
[    1.195017] ucsi_acpi USBC000:00: unknown error 0
[    1.195026] ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)

I got this, but I have a feeling that this is unrelated to my current issues…

8

Those are afaik harmless

9 
[14675.838285] amdgpu 0000:c1:00.0: amdgpu: MES failed to respond to msg=MISC (WAIT_REG_MEM)
[14675.838326] [drm:amdgpu_mes_reg_write_reg_wait [amdgpu]] *ERROR* failed to reg_write_reg_wait

How about this ? In any case I suspect its to do with the gpu.

10

Now that looks much more likely

11

I dont know on Linux but on Windows, HWInfo has logging (or device manager for instance) can keep a log of what happened recently (for device manager, change update speed to “slow” give you 4 minutes). You can just .. do that. You dont have to refresh 20 times a second. Once every two should be enough to identify any issues.
And when you are hit with the stutter, you have 2 minute to navigate and end the logging.

I have had this problem in Windows as well, sometimes the trackpad will lag by half a second, but this problem will literally go away after like, 5 second. No logs, either. I don’t think.
I am, however, on the 16. But it’s the same chip (7840HS and 7840U use the same die, and are both 7040 series).

Ubuntu 2404 is odd. I have had zero issues so far, minus the sleep.