I got my laptop a few days ago and am having a strange issue where every now and again the display becomes extremely laggy, like updating about 1 frame per second.
When I have an external monitor connected that external screen is fine and updating at 60hz and snappy, but when I move the mouse cursor or do things on the laptop screen it’s 1FPS, so it’s a display issue not a CPU/performance issue. Running htop shows the system isn’t under load either.
It’s happened twice in the few days I had it and has always gone away with a reboot.
OS: Ubuntu 22.04.2 LTS
Laptop: Intel 13th gen
Maybe it’s a hardware issue? Has anyone else encountered this?
I couldn’t find anything in support or other forum posts about this.
Not sure you read my original post completely. The external display is working perfectly. It’s the laptop screen that’s having issues. It has been having this issue more frequently lately, and it happens when not plugged into the dock too.
Hi. Would like to remark that I’ve had this issue as well. Here’s my info:
Model: Framework Laptop 13 AMD Ryzen 7040 Series
Operating System: Fedora 39 Workstation Edition
Kernel: Linux 6.5.2-301.fc39.x86_64
Frequency: twice, 10 days apart, in the 16 days I’ve had it
Duration: until shutdown
Description: Debilitatingly bad refresh rate and delay. Starts happening in middle of use with no apparent triggering event.
What does’t fix it:
Closing all applications
Changing refresh rate or scale in display settings
What does fix it:
Powering off, and then back on
display doesn’t update while continually moving the cursor with the touchpad
display is less than 4fps when not moving cursor
I have only used my laptop without an external monitor so I can’t confirm whether it would be affected by the issue in my case. I didn’t have the foresight to run xrandr while it was happening, but here are the current results if it’s any help.
Screen 0: minimum 16 x 16, current 1503 x 1002, maximum 32767 x 32767
eDP-1 connected primary 1503x1002+0+0 (normal left inverted right x axis y axis) 280mm x 190mm
I don’t know that it’s related, but just in case it is I’ll mention that sometimes when opening the laptop, portions of the screen flash white very quickly, however the cursor shows on top of the flashing area when moved over it. Which area is affected depends on the time, but it’s always a continuous wrapping band like the following (O being the white flashing area). My hunch is that it has something to do with pinched cables, but I don’t have a good understanding of how that would work, or why it wouldn’t affect the cursor.
I’ve seen 6.5.10 Workstation and 6.5.11 Workstation as options when booting up, and selected them a few times to try to stay current, but on next boot it always defaulted back to selecting 6.5.2 Workstation Prerelease. My guess is that it has something to do with having installed the Fedora 39 Beta, as that was the recommended choice before the stable release. I haven’t seen a large “Update” button in the Store like on my Fedora 38 machine, so I’m not sure how to get it to default to the stable.
Here’s my output for the command. Looks like the firmware update I had to do earlier worked as it’s on 03.03
When trying to run sudo dnf system-upgrade download --releasever=39 I’m getting Error: Need a --releasever greater than the current system version.
Presumably because I’m technically already on 39, just the Beta.
I already see and can boot into the normal Fedora 39 using the 6.5.11 kernel, as it appears as an option in the boot menu. My problem is that it isn’t the default choice.
GRUB_DEFAULT=saved might not be coming into effect because there isn’t a GRUB_SAVEDEFAULT=true entry which I saw in some tutorials online (maybe it defaults to false?)
I’m hesitant to touch grub without knowing more though. The simple sudo update-grub isn’t for Fedora and I’d rather not mess up my system by using a command I don’t understand.
respectively (the latter being one I recorded after resolving the boot selection).
What do you mean by attached? It didn’t happen to occur in the few times I was using an external monitor, and I just use the touchpad, so the laptop wasn’t attached to anything (except the network in an abstract way I suppose). Edit: The laptop might have been charging at the time if that’s relevant.
I’ll add more context, in case it helps.
Two of the times, it happened when I was on a graphically-intensive website (specifically connecting to virtual table-top software that renders lighting client-side).
One of the other times it happened while I was completing a complex equation in desmos. These don’t have much in common, so I don’t know that it’s anything more than a coincidence.
As mentioned I have two dmesg logs I saved. I tried putting them here but it’s beyond the character limit. If there’s a way to attach it let me know; it doesn’t seem to be a supported file type. I’ll also try to screen record if it happens again, as it’s hard to convey the “texture” of lag with just words.