I have been working out this issue with the support team through e-mail for a couple of weeks. I have a bunch of Anker 747 chargers, which I use for all my devices. So having my new Framework 13 AI 300 laptop not charge with them was problematic. I’ve had to charge it through my Anker 737 Power Bank, which did work.
A few days ago they suggested I try the 3.04 beta BIOS to see if that would change the behaviour. I’m happy to report that this is the case. It seems that whatever they did with
Fixed charging issue with Anker GaNPrime 65W adapter.
fixed my issue as well. I’d imagine that this was not specific to any particular charger, rather the firmware not being robust enough to work with Anker’s less-than-ideal PD implementation.
I would suggest others try flashing it as well. You can find details for how to do that here: https://community.frame.work/t/framework-laptop-13-ryzen-ai-300-bios-3-04-release-beta/71934