I would imagine you get a ton of feedback and all kinds of weird requests, so I will try to summarize what I liked and what not.
I’m very excited about the whole concept and finally a good 3:2 screen in a non-apple product. The cards are also very promising - I could imagine - in case you need LAN occasionally, you may exchange one usb for LAN card and return it back. Same goes if you need second external screen. Besides, I always wondered why laptops costing 2k still have the same web cameras as 10 years ago. However I also see some decisions, which may result in this product not hitting the market where it has the most potential.
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it is all too obvious that it tries to be different but looking the same as an Apple. Tries to be as thin, as light, with as much little number of ports, has the same colours, even the keyboard and trackpad look the same. Even the logo reminds of Apple. This happends with almost any laptop these days. Let me make this clear - the people who like Apple Macbook wouldn’t care for a custom made laptop with exchangable ports. But in the process of-trying-to-be-like-a-mac there are some decisions which would make this laptop less appealing for people who value modularity. To be honest a product like this must stand out with form/colours/design, not look like any other “sleek laptop”. It is wonderful it tries to reverse bad decisions, but it also needs to reverse on the design, be exciting.
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keyboard and trackpad - no buttons for it, no trackpoint options (the patent has expired a long time ago). Keyboard travel - why not make a normal 1.8mm keyboard travel or even more so that it can stand out in that aspect to all the other clones out there ? That wouldn’t make it much thicker. Remember how usefull dedicated buttons were ?
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Total number of ports (4) is simply put, not enough. Everyone needs at least 1 port for monitor and 2 usbs and with that it has exhausted its modularity. Yes, they are exchangeable, but would anyone buy a laptop if you have to constantly exchange port types ? A little bit similar to the dongle hell. If you make it 6, then it would be perfect. Most of the competition has more than 4 anyway.
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The battery. Again, there is the concept that it needs to be as light and thin as possible, but people who value actual modularity and portability like to be able to just press a button and swap to their second battery. They wouldn’t care if it is 1300 grams or 1600grams. No, power banks are not the way. So one has to open the case each time to do just a simple battery swap ? No, that is not gonna win those customers. How many times would you open the case before damaging something inside ? Besides, those 57wh batteries are rarely big enough. I know people, who wouldn’t care if their laptop weighs 3kgs granted they can run it 20 hours on battery and swap drives for 30 seconds.
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Easily accessible slot for drive 1 and 2. It would be wonderful if there are two dedicated slots for ssd allowing at least one of them to be insertable without opening the case. The loss of the ultrabay was one of the limiting factors of any post T430 laptop. One good example of actual modularity is the possibility to use a second drive in your big laptop and when travelling, simply put it INSIDE your smaller one, thus having not one machine, but a working ecosystem, where everything is always available. Ultrabays were an example of that. No disassembly, just a simple swap.
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Matte screen ! I can’t stress enough how important that is. It is much more important on ultrabooks than on any other type of machine.
While I do realise that those issues would be voiced by a minority, maybe they are an important part of the potential customers. I will keep a close look on this project and even if the laptop gets produced as it is now, it is still a step very much in the right direction. Keep up the good work! This could be a great window of opportunity to try some new things. If 3 of these 6 things are possible, then I can think of at least 3 more wallet-supporters