Batches Shipping Log

No, you need to keep manually following the tracking number for your order.

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I’m framework 16 batch 18 so I guess I’m a long way off yet?

That is what I did, manually track.
I had to because I could not get the emails I was sent. (long story there…)

Roughly a month till preparation email is my guess

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Batch 18 too, expecting prep email by the end of May, shipping early June :slight_smile:

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Batch 13 delivered in Germany :slight_smile:
(wow, that was fast! Thank you Framework and FedEx!)

Laptop is up and running Debian Linux :slight_smile:

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Batch 12 via FedEx to Australia seems to have gotten stuck in Customs for the time being unfortunately

What?! Tracking for mine still says International shipment release - Import in Paris :astonished:
I’m at work right now, maybe I should check my security footage…

Uk by any chance? Mine got stuck in France for a while

Nope, Germany.

My Batch 12 arrived on Friday (Belgium).
Assembled (easy and tutorial is very clear) and works perfectly on Ubuntu 24.04 LTS!
Lightning fast.

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The are really zipping through the orders now. I noticed that ordering now is still shipping 2Q

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Batch 13 here, too. Got mine today (May 7th).
Ordered on October, 14th 2023, prep mail on 26th of April, card charged (pending) on May 1st, shipping mail arrived and transaction finally booked by bank on May 3rd. While shipping a third mail with first steps also arrived.

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That’s the exciting part! We might be getting to the point where you make an order, and you get it quickly. I wonder if more people will be ordering them when it gets to that point.

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Batch 14 here, just got charged.

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B15 FW16 - The day has come, received the first email, finally!! :grinning:

We’re preparing Batch 15 of Framework Laptop 16 (AMD Ryzen™ 7040 Series)!
Please review your info.
We’re preparing to ship Framework Laptops in your batch!
Your order is shipping soon!
Your order is expected to ship between 4 and 21 days from today.

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Batch 12 Australia - Framework has just sent out an email notifying us of a delay due to clearance issues.

They mention that they’ll update us again by the 10th.

[Edit]
Their website also shows a banner regarding this
[/Edit]

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I have only received this notice, quite different wording and options to your notice!
What’s up with the difference??

Framework Support

Dear Valued Framework Customer,

We regret to inform you that we have encountered unexpected challenges with the shipping service we use for Australia bound orders. The Framework Logistics Team is working as quickly as possible to implement an alternative solution; however, your order is currently on hold until a new solution is in place.

We are closely monitoring the situation and commit to providing you with another update by the end of day Friday, May 10 Pacific Daylight Time Zone. If you would prefer not to wait, please let us know by replying directly to this message and we will cancel your order for a full refund. We sincerely apologize for the inconvenience.

The Framework Team
Regards,
Framework Support

Need additional help? Check out the Framework Support pages.

© 2021 Framework Computer Inc
447 Sutter St, PMB 135, San Francisco, CA, 94108-4618

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That’s odd. I would have expected them to use the same email. Does your order ship with FedEx as well? Might be related to shipping provider as they’ve mentioned in both emails.

Probably best to wait for the Framework team to clarify by the 10th rather than speculate right now of course.

I believe its a customs clearance issue, not an issue with the courier itself