[Beta] LVFS update for Framework Laptop 13, 13th Gen Intel Core & AMD 7040 Series fingerprint reader on Linux

Djehuty · September 28, 2023, 12:33am

Thanks @Matt_Hartley ! I followed the LVFS guide and at the update step it said:

$ fwupdmgr update 1e8c8470-a49c-571a-82fd-19c9fa32b8c3
Devices with no available firmware updates: 
 • UEFI dbx
No updatable devices

I then tried the link in the second dot point, and at the checking step I got:

sudo fwupdtool get-devices --plugins goodixmoc
Loading…                 [***************************************]
No detected devices

I tried installing the update anyway and I got:

$ sudo fwupdtool install --allow-reinstall --allow-older goodix-moc-609c-v01000330.cab
Loading…                 [-                                      ]00:40:10:0551 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1
00:40:10:0556 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1
00:40:11:0416 FuEngine             failed to add device /sys/devices/pci0000:00/0000:00:1f.5/spi_master/spi0/spi0.0/mtd/mtd0ro: attribute size returned no data
Loading…                 [***************************************]
Decompressing…           [***************************************]
No supported devices found

Should I open it up and check that the connector is connected properly? ¯\_(ツ)_/¯

Matt_Hartley · September 28, 2023, 12:53am

You did the link, awesome, appreciate that. Now reboot, then try the GUI again completely ignoring the errors and the not found messaging. Sounds wrong, but try it.

Djehuty · September 28, 2023, 1:01am

It works!

FWIW I did actually go all the way through the instructions in the link (including adding the quirk)

Thanks Matt! May you have a bountiful harvest!

Matt_Hartley · September 28, 2023, 1:16am

Thank you! Delighted to hear the latter approach worked out.

Matt_Hartley · October 5, 2023, 12:46am

Alright folks, I need a consensus. LVFS fail or success? I had some of you (myself included) using the cab file direct method due to LVFS challenges. What is the verdict?

Please respond with:

Fail/Success, if fail, link to your original post here where the fail is outlined.

Thanks

Matt_Hartley · October 10, 2023, 6:34pm

I’ve seen mostly negative results, so I need to hear from anyone who had success with LVFS please.

Kangonaut · October 15, 2023, 7:30am

I may be too late to this discussion, but I tried this on my new 13th Gen Framework 13 that I just got and it did NOT work for me. I am providing the output in case in helps:

$ fwupdmgr refresh --force
Updating lvfs-testing
Downloading…             [   -                                   ]Updating lvfs
Downloading…             [***************************************]
Downloading…             [***************************************]
Downloading…             [***************************************]
Successfully downloaded new metadata: 0 local devices supported

$ fwupdmgr get-devices 1e8c8470-a49c-571a-82fd-19c9fa32b8c3
Laptop (13th Gen Intel Core)
│
├─Fingerprint Sensor:
│     Device ID:          4295296d98b3ba38c72f6baa33d24f03a1d428f6
│     Summary:            Match-On-Chip fingerprint sensor
│     Current version:    01000320
│     Vendor:             Goodix (USB:0x27C6)
│     Install Duration:   10 seconds
│     GUIDs:              34def4c7-9461-5a32-a945-5dde0ca57d88
│                         1e8c8470-a49c-571a-82fd-19c9fa32b8c3
│     Device Flags:       • Updatable
│                         • Device can recover flash failures
│                         • Signed Payload

$ fwupdmgr update 1e8c8470-a49c-571a-82fd-19c9fa32b8c3
Devices with no available firmware updates: 
 • Fingerprint Sensor
 • System Firmware
 • UEFI Device Firmware
 • UEFI Device Firmware
 • UEFI Device Firmware
 • WD BLACK SN770 2TB
No updatable devices

$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 27c6:609c Shenzhen Goodix Technology Co.,Ltd. Goodix USB2.0 MISC
Bus 003 Device 002: ID 32ac:0002 Framework HDMI Expansion Card
Bus 003 Device 004: ID 8087:0032 Intel Corp. AX210 Bluetooth
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Hope I provided the right output

Matt_Hartley · October 16, 2023, 5:57pm

It is, thank you. Two things I’d like to check with you:

What is the output of:

fwupdmgr --version

and

You confirmed that despite the apparent fail to update, Fedora/Ubuntu Users, Fingerprint reader did not detect the hardware?

Kangonaut · October 16, 2023, 7:19pm

Thank you for your time and effort!

$ fwupdmgr --version
runtime   org.freedesktop.fwupd         1.7.9
runtime   com.dell.libsmbios            2.4
compile   org.freedesktop.gusb          0.3.10
runtime   org.kernel                    6.2.0-34-generic
compile   com.hughsie.libjcat           0.1.9
compile   org.freedesktop.fwupd         1.7.9
runtime   org.freedesktop.gusb          0.3.10

Yes, the fingerprint sensor is still NOT working. The Users settings page displays the following error: Failed to claim fingerprint device Goodix MOC Fingerprint Sensor: Failed to communicate with the fingerprint reader.

Here is my Ubuntu version, in case it is of any importance:

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 22.04.3 LTS
Release:        22.04
Codename:       jammy

Matt_Hartley · October 16, 2023, 7:31pm

No problem, okay, this confirms that the lvsfs option is not a go at this time.

Please try this (as it has worked 95% of the time for those trying it). Ignore any errors, just follow along. Then report back.

Kangonaut · October 16, 2023, 7:53pm

I’ve already tried this before discovering this thread. I now went through it again to document the output:

sudo fwupdtool get-devices --plugins goodixmoc
Loading…                 [-                                      ]19:35:34:0157 FuEngine             failed to add device usb:03:00:09: failed to claim interface 0x00: USB error on device 27c6:609c : Resource busy [-6]
Loading…                 [***************************************]
No detected devices

$ sudo fwupdtool install --allow-reinstall --allow-older goodix-moc-609c-v01000330.cab
Loading…                 [-                                      ]19:36:52:0372 FuEngine             failed to add device usb:03:00:09: failed to claim interface 0x00: USB error on device 27c6:609c : Resource busy [-6]
19:36:52:0545 FuEngine             failed to add device /sys/devices/pci0000:00/0000:00:1f.5/spi_master/spi0/spi0.0/mtd/mtd0ro: attribute size returned no data
Loading…                 [***************************************]
Decompressing…           [***************************************]
No supported devices found

Then I rebooted, still didn’t work.

fwupdmgr --version                                                                                                                      [21:41:02]
runtime   org.freedesktop.fwupd         1.7.9
runtime   com.dell.libsmbios            2.4
compile   org.freedesktop.gusb          0.3.10
runtime   org.kernel                    6.2.0-34-generic
compile   com.hughsie.libjcat           0.1.9
compile   org.freedesktop.fwupd         1.7.9
runtime   org.freedesktop.gusb          0.3.10

The version is older than 1.8.8 so I used the quirk described in the guide:

$ file="/usr/share/fwupd/quirks.d/goodixmoc.quirk"; sudo sed -i '/\[USB\\VID_27C6&PID_609C\]/d' "$file"; sudo sed -i '/Plugin = goodixmoc/d' "$file"; echo -e '[USB\VID_27C6&PID_609C]\nPlugin = goodixmoc' | sudo tee -a "$file" > /dev/null

$ sudo cat /usr/share/fwupd/quirks.d/goodixmoc.quirk
# Goodix Fingerprint sensor
[USB\VID_27C6&PID_60A2]
[USB\VID_27C6&PID_6384]
[USB\VID_27C6&PID_639C]
[USB\VID_27C6&PID_63AC]
[USB\VID_27C6&PID_6594]
[USB\VID_27C6&PID_6496]
[USB\VID_27C6&PID_609C]
Plugin = goodixmoc

Now I rebooted again.

$ sudo fwupdtool get-history
Loading…                 [-                                      ]19:48:01:0347 FuEngine             failed to add device usb:03:00:09: failed to claim interface 0x00: USB error on device 27c6:609c : Resource busy [-6]
19:48:01:0530 FuEngine             failed to add device /sys/devices/pci0000:00/0000:00:1f.5/spi_master/spi0/spi0.0/mtd/mtd0ro: attribute size returned no data
Loading…                 [***************************************]
Laptop (13th Gen Intel Core)
│
└─Fingerprint Sensor:
  │   Device ID:          4295296d98b3ba38c72f6baa33d24f03a1d428f6
  │   Previous version:   01000320
  │   Update State:       Failed
  │   Update Error:       failed to write: failed to reply: transfer timed out
  │   Last modified:      2023-10-14 17:01
  │   GUID:               34def4c7-9461-5a32-a945-5dde0ca57d88
  │   Device Flags:       • Updatable
  │                       • Device can recover flash failures
  │ 
  └─  New version:      01000330
        License:          Unknown
        Description:      
        The vendor did not supply any release notes.

The new version indeed 01000330, but it still didn’t work.

$ sudo fwupdtool install --allow-reinstall --allow-older goodix-moc-609c-v01000330.cab
Loading…                 [-                                      ]19:49:56:0499 FuEngine             failed to add device usb:03:00:09: failed to claim interface 0x00: USB error on device 27c6:609c : Resource busy [-6]
19:49:56:0672 FuEngine             failed to add device /sys/devices/pci0000:00/0000:00:1f.5/spi_master/spi0/spi0.0/mtd/mtd0ro: attribute size returned no data
Loading…                 [***************************************]
Decompressing…           [***************************************]
No supported devices found

Rebooted, still the same error.

Agnes · October 17, 2023, 9:51pm

Hi Matt, just adding my post here to say that while the LVFS option failed (and even the .cab file option failed the first 2 or 3 times), I followed the “If it is not working, re-run the fwupdtool install command above again - make sure to reboot each time.” advice and eventually it updated to 01000330 and the GUI started working. Thank you so much!

Matt_Hartley · October 18, 2023, 12:40am

Let’s get this into a ticket and see what is going on from there, please link to this post in the ticket.

Matt_Hartley · October 18, 2023, 12:41am

Delighted to hear this worked out!

Kangonaut · October 18, 2023, 12:25pm

Ok, I’ve got an update. After reading @Agnes post, I tried to rerun the fwupdtool install ... command a couple of times, of course rebooting every time as discribed in the guide, and it actually worked. Although I did rerun the command once or twice, I didn’t think of further persuing that approach after that.

Here again is the output of one of the unsuccessful tries:

$ sudo fwupdtool install --allow-reinstall --allow-older goodix-moc-609c-v01000330.cab
Loading…                 [-                                      ]19:49:56:0499 FuEngine             failed to add device usb:03:00:09: failed to claim interface 0x00: USB error on device 27c6:609c : Resource busy [-6]
19:49:56:0672 FuEngine             failed to add device /sys/devices/pci0000:00/0000:00:1f.5/spi_master/spi0/spi0.0/mtd/mtd0ro: attribute size returned no data
Loading…                 [***************************************]
Decompressing…           [***************************************]
No supported devices found

And here is what happened after trying it a couple of times (not 100% sure, but I think it was the 4th try):

$ sudo fwupdtool install --allow-reinstall --allow-older goodix-moc-609c-v01000330.cab
Loading…                 [-                                      ]11:55:00:0931 FuEngine             failed to add device /sys/devices/pci0000:00/0000:00:1f.5/spi_master/spi0/spi0.0/mtd/mtd0ro: attribute size returned no data
Loading…                 [***************************************]
Decompressing…           [***************************************]
Writing…                 [*************************************  ]11:55:10:0778 FuEngine             failed to update-cleanup after failed update: failed to get device before update cleanup: failed to wait for detach replug: device 4295296d98b3ba38c72f6baa33d24f03a1d428f6 did not come back
failed to write: failed to reply: transfer timed out

As said, now everything works!

Just some personal feedback: For people who don’t have a lot of knowledge in this area (like me ), it might be a good idea to add a short description to the re-run the fwupdtool install section, saying that the command might need to be run up to let’s say 5 times until it actually works.

I apologise for wasting your time, but I really tried to solve this on my own before bothering you.
Many thanks to @Matt_Hartley and @Agnes for helping me out!

Davvo · October 23, 2023, 12:37am

That’s not how it should work tbh, even on Linux
The fact that it does will surely be of relevance for fw’s engineers.

Dennis_Collinson · October 23, 2023, 1:47am

I successfully updated to 01000330 and used it for several days.

It now is massively hot (171F/77C) and no longer shows up if in lsusb or the fwupd tools.

The extreme heat has me afraid to use my laptop.

Edit: this is on a new 13th gen 1370 if that makes a difference. Also, I suspect the temps fried the chip.

Matt_Hartley · October 24, 2023, 11:10pm

Please open a support ticket as this sounds like something has gone sideways. Also, this is with Fedora 38/39 or Ubuntu 22.04.3?

Matt_Hartley · October 26, 2023, 11:28pm

Folks, I believe I have a better handle on where things were falling down. I reproduced this on my own reader. This is a far clearer and improved guide for getting this set up: