I’m trying to update the BIOS of my Framework Laptop 13 (AMD Ryzen 7040) from 3.18 to 3.20 with the EFI shell update. But the update process seems to have stalled. What I see is a black screen and a progress bar with 2 dots and then the Framework logo. The progress bar is not moving for about 3 ho…

Hi, try not to worry too much: the power button locking up is actually normal during a firmware update; it prevents the process from being accidentally interrupted. In cases like this, the best course of action is always to contact Framework support. Good luck!

I’m in contact with Framework support now.

I’m in the same boat. Got to 6 dots rather than 2, but same issue. Also sent Framework support a ticket, will update here if anything comes of it.

Just happened to me, stuck on the second dot, absolute no response and no charge coming in either. Not sure what to do. Video: [image] Proton Drive Securely store, share, and access your important files and photos. Anytime, anywhere. Support request sent.

Got to 3 dots rather than 2, but same issue. Also sent Framework support a ticket.

It’s now the morning, so 8 and a half hours since the bios hung, and now the laptop is off. If i try and power it on, the power button flashes, there is no led light indications, and eventually the screen flashes the same ftpm dialog reported earlier, showing the dialog only for a second before turn…

Okay, after noticing my the laptop is finally taking a charge again, I decided to try do No on the ftpm dialog and it booted into the bios upgrade which completed successfully and everything seems fine. Videos added to Proton drive.

I’ve had the same issue, stuck at 1 dot. Unfortunately, after draining the battery, it’s still unresponsive. The laptop seems to charge, and pressing the power button will make it light up and the fans start spinning, but there is no response otherwise. I’ve contacted Framework support. Does anyone …

No advice but same problem here, will also let it drain the battery and then hope that it will recharge for a reboot.

Did you check the diagnostic led? While booting, even tho nothing is displayed, the charging LEDs on the side starts blinking in a pattern. One white and 12 green says everythings fine, followed by orange and some irrelevant blue/green. What is your pattern? Did you try something in the meantime?

BIOS update stuck

Community Support

balupton July 8, 2026, 2:59pm 5

Just happened to me, stuck on the second dot, absolute no response and no charge coming in either. Not sure what to do.

Video:

Support request sent.

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BIOS update stuck

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