Broken fan, how to get replacement

Framework Laptop 16
,
1

Hi,

I’m having issues with the fans in my GFX-module. They are getting very noisy, and I’m not talking normal fan noise, but a kind of scraping or knocking sound (hard to describe).

I’ve taken the GFX-module apart and thoroughly cleaned the machine, but the noise just slowly gets worse. At first it was just the left one (I think) intermittently, but now it’s most of the time, and the other one is starting to make similar sounds once in a while.

Typical broken fan noise, that I know from my previous machines. Cleaning it usually improves it a little when it’s still intermittent, but usually not for long. Probably broken bearings.

I’ve thought about replacing the fans, but unfortunately the one that is broken isn’t available right now. I’ve also filled out the form for a support request, but since I’ve not received a confirmation mail, I assume the request didn’t arrive for some reason.

I just want to replace this noisy fan. Under warranty if possible, but I’d buy two sets of fans if I could, since laptop-fans usually seem to last about 18-24 months, and I’ve accepted that I have to replace them regularly. At least it’s not like my old Laptop, where I had to replace the whole cooling assembly, because they didn’t sell the fan without it, I could easily buy 4 fans for the price of the cooling assembly of the old Laptop.

Any ideal how else to get compatible fans?

2

you can buy new fans here left and right:

Framework | Framework Laptop 16 Graphics Module Fan

Only right fan gen 1 is in stock atm.

left gen 1

left gen 2

right gen 2

are atm out of stock :confused:

3

At the moment I don’t have the account badge necessary to list yet on the community market, but when I do (I’m working on it atm) I was planning on listing my graphics module if you would be interested, it has minor cosmetic damage to the frame but the rest if it is in excellent condition (including the fans)

4

what i can see is he is only interested in 2 new fans. So maybe you can sell the fans or just simply sell it as it is to some 1 who wants to gpu and fans. IDK if this user here needs 2nd gpu when he only needs the fans.

5

Unfortunately the left fan is the one that is broken.
Since it’s been less than 2 years, I’ve contacted support.

6

This is really unfortunate because my left fan is also SEVERELY damaged. Not intermittent at all. Continuous buzzing-grinding noise and the entire laptop is vibrating. I just want NEW FANS, but literally all of them being out of stock is… very annoying. And my FW16 is really quite out of warranty.

7

If a component is not available in the shop, it is worth contacting support. They sometimes have access to components that are out of stock in the shop.