IMO… you have pretty well exhausted any support you’re going to find in this forum. You continue to ignore any suggestions offered to you. Im not sure why this is… perhaps its a language thing or maybe you are incapable of following any guidance -or- you could even be an AI bot getting satisfaction stirring the pot. Who knows? They say you can take a horse to water but you cant make it drink.
Wishing you all the best with your laptop troubleshooting endeavours.
Im not sure why this is…
I can tell you right away: this is how a regular person approaches warranty claims, don’t ask me how I know.
This is BTW a major reason why Framework will remain niche for the foreseeable future.
A regular customer understandably expects to experience no issues and to not have to think too hard when using the product, so they get frustrated when any of this happens.
My take is that our role is to take that into account and either be understanding or say nothing. It does us no favours to have a reputation of being abrasive.