Continuous ucsi_acpi errors on AMD Ryzen AI 300 Series

Framework Laptop 13 Linux
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I’m getting continuous ucsi_acpi errors in dmesg when powering my Framework 13 in specific ways:

  • Using Framework 65W adapter (anker or framework cable)
    Only a few errors, seems fine
  • Using Anker PowerPort III 65W Model: A2712
    Only a few errors, seems fine
  • Using Anker PowerPort III 2-port Model: A2666, continuously:
    [...] ucsi_acpi USBC000:00: unknown error 0
[...] ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-5)
[...] ucsi_acpi USBC000:00: unknown error 256
[...] ucsi_acpi USBC000:00: con1: failed to register partner alt modes (-5)
  • Using Framework 65W adapter through UGREEN CM615 dock, continuously:
    [...] ucsi_acpi USBC000:00: unknown error 0
[...] ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-5)

OS: elementary OS 8 x86_64 (Built on Ubuntu 24.04.2 LTS)
Host: Laptop 13 (AMD Ryzen AI 300 Series) A9
Kernel: 6.15.6-061506-generic (latest)
Packages: 2003 (dpkg), 140 (flatpak)
DE: Pantheon
CPU: AMD Ryzen AI 9 HX 370 w/ Radeon 890M (24) @ 5.157GHz
GPU: AMD ATI c1:00.0 Device 150e
Memory: 13700MiB / 63579MiB
BIOS Version: 03.03 (Release Date: March 10, 2025) (latest)

Note that I’m quite sure it can’t be the usb c cable as using the same cable with my Framework 65W adapter works fine. Also no difference when using the official framework usb c cable.

Firmware is fully up to date (fwupdmgr refresh --force && fwupdmgr get-updates && fwupdmgr update).

I’m afraid I can’t use combined.sh because elementary OS isn’t supported (yet).

Please let me know if there is more relevant data that I can collect.

Possibly related topics:

2

After upgrading to the 3.04 beta BIOS like mentioned in the following post the continuous errors have stopped.

But when I connect my laptop to my Anker PowerPort III 2-port Model: A2666 I do get a singular:

ucsi_acpi USBC000:00: unknown error 256

When I connect my Framework 65W adapter through my UGREEN CM615 dock I don’t see any errors anymore.

So looks like the DP controller firmware was very much improved.

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Hi Peter,
I’m in a similar boat here, but with an AMD Ryzen AI 340. My charging seems messed up. Is that kernel 6.15 one you got from mainline? I’m using linux Mint 22.1. I’m nervous about getting the wrong kernel - what should I worry about? Currently I have 6.8.0 which Mint came with. TIA Paul Probert

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I’m def. no expert on kernels. I went with a newer one because these motherboards are so new and there was a big change the performance would be better. I’ve installed it through:

But I assume that the DP controller firmware update through the new bios won’t be impacted by which kernel you’re running.

5

Peter, does the CM615 dock work for you, including video? I’ve been trying all day to get mine working with the AI 300. While the power and ethernet seem to work just fine, the DisplayPorts do not see to do anything.

I updated to BIOS 3.04 and built/install kernel 6.16.7 though that doesn’t seem to have changed the behavior. Curious what you had to do, if anything, for the CM615?

EDIT: Aha! Figured it out. While Ugreen’s instructions were vague about not needing a driver, it turns out one is indeed required for the CM615 to function:

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FW 13 AMD 350 BIOS 3.04 archlinux kernel 6.16.10
Did some testing on boot messages after full shutdown (power off). Power cable not connected.

2 USB-C adapter cards in slots 1+3 → all fine

2 USB-C adapter cards in slots 2+4 → all fine

2 USB-C adapter cards in slots 1+3 plus SD adapter slot 4 → all fine

2 USB-C adapter cards in slots 1+3 plus USB-A adapter slot 2 or 4 → ucsi_acpi USBC000:00: unknown error 0

2 USB-C adapter cards in slots 1+3 plus HDMI adapter slot 2→ ucsi_acpi USBC000:00: unknown error 0

2 USB-C adapter cards in slots 1+3 plus HDMI adapter slot 4 → ucsi_acpi USBC000:00: unknown error 256

HDMI works fine despite the error messages. USB-A “disappeared” sometimes (checked lsblk) while running Fedora but I cannot repoduce this. On arch all is fine.

This may help a little bit. dmesg files are available.

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