Czech Republic VAT, customs etc

Framework Laptop 13
1

Hello,

can anyone tell me whether it is possible to buy a Framework laptop from EU (Czech Republic) with invoice and VAT deduction - if the price I see on the e-shop is final, what about import customs etc.

Thanks in advance.

2

Welcome to the forum.
For the first two questions, click these two knowledgebase topics

Also see frame.work/framework-for-business, though I believe that is for volume sales.

3

Framework does not offer VAT exemptions; you will need to claim VAT back from the relevant tax authority. They do provide VAT invoicing.

Framework products ship DDP. There are no additional fees or duties beyond what you see on the store.

2 Likes
4

Thanks. What about payment options and currency exchange rates? I see the price in CZK, is it possible to pay in EUR, for instance? Is credit/debit card the only option, no PayPal etc.?

5
6

I am sorry, but could you clarify? As the linked knowledge base says this:

If you are in one of our officially supported countries listed in the knowledge base article HERE, purchased as a business, require additional information to be added to the invoice such as your VAT ID, or are eligible for 0% VAT (VIES verification required), please contact Framework Support and one of our agents will assist you by verifying eligibility, refunding VAT paid, and preparing an updated invoice.

I understand that as:
I buy normally on website. I contact support with the company VAT ID verified by VIES. I get new invoice without VAT and the VAT paid will be refunded on my account by Framework.

So exemption is not possible (when purchasing), but refund is possible just by contacting Framework?

7

I texted the support and this is the response:

For VAT invoicing we recommend you enter your company name and VAT ID on your billing information while at the checkout step on your order. Once completed you will be able to generate an invoice with the corrected VAT on your completed orders.

You can chose a different billing address to your shipping address.

We can assist with reversing the VAT on your order (VAT zero-rated intra-Community supply of goods following also article 138 Directive 2006/112/EC). We would need your Company’s VAT ID and we would verify this information through VIES

Once verified through VIES we will reverse the VAT paid on this order and provide an updated invoice.